Responsibilities

• Coordinate the planning, scheduling, and execution of integrated marketing campaigns supporting customer growth, engagement, and retention.
• Serve as the primary operational point of contact for Lines of Business project intake and ensure alignment with quarterly planning set by the Sr Manager, Segment Marketing.
• Manage the development and completion of creative briefs in collaboration with the Sr Manager, Segment Marketing and internal stakeholders.
• Manage project plans, timelines, workflows, budgets, and task assignments across creative, digital, web, analytics, and sales teams.
• Track status of all active marketing projects, campaigns, and deliverables; proactively identify risks, dependencies, and roadblocks.
• Facilitate project handoffs, kickoffs, and review cycles to ensure clarity of goals, messaging, assets, and timelines.
• Support project intake processes, prioritization frameworks, and resource allocation.
• Collaborate closely with creative, web, digital, events, and sales teams to ensure timely and accurate delivery of assets, content, and campaign components.
• Provide meeting summaries, project progress reports and documentation, milestone tracking, and follow-up communications for LOB marketing initiatives.
• Help resolve project questions, clarify ownership, and escalate issues appropriately when timelines, deliverables, resources, or approvals are at risk.
• Coordinate campaign assets with creative, digital, web, and other internal teams.
• Maintain organized repositories of campaign materials, templates, creative briefs, and historical project documentation in SharePoint or other assigned folders.
• Assist with preparation of presentations, collateral, or briefing materials for internal and external partners.
• Ensure all marketing outputs meet AORN’s brand, regulatory, and quality standards, working closely with the creative team to assure adherence to brand standards and values.
• Ensure all assets for all projects (copy, design, web content, collateral, email sequences, social assets) move through appropriate review and approval processes within the marketing team and among LOB stakeholders.
• Partner with the Sr Manager, Segment Marketing in compiling campaign performance metrics, dashboards, and post-campaign reports, and preparing and maintaining playbooks for the sales team.
• Assist the Marketing Segment team in evaluating marketing technology tools, workflows, or systems that may improve efficiency.
• Support the Sr Manager, Segment Marketing in compiling campaign performance metrics, KPI tracking, dashboards, post-campaign reports, and outcomes summaries to help identify trends, risks, opportunities, and ways to optimize spend and improve future campaigns.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in marketing, business, communications, project management or related field. A combination of education and work experience may substitute for the bachelor’s degree.
• Minimum of 3 – 4 years of project management or marketing operations experience, preferably in healthcare (medical, hospitals, or related healthcare industries), professional associations, or an agency supporting clients in these sectors.
• Experience working with marketing tools such as CMS, CRM, marketing automation, workflow/project management platforms and analytics dashboards.

Preferred

• Experience in an agency setting, internal or external.
• Familiarity with integrated marketing campaigns, digital marketing workflows, marketing AI functionality, and cross-functional creative processes.
• PMP, CPM, or equivalent project management certification.

Benefits

• Health insurance package options that include a HDHP plan and a PPO plan.
• Dental and vision coverage.
• Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) options.
• Employer paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.
• Voluntary Life Insurance options including critical illness and accident insurance.
• 401(k) plan with immediate vesting.
• Pet insurance.
• Udemy Learning.
• Paid time off and 10 paid holidays per year.
• Paid sick time.
• Paid parental leave.
• Free subscription to Calm.
• Up to 8 hours of paid volunteer time.
• Employee Assistance Programs.
• Staff Incentive Bonus.