Responsibilities

• Manage marketing programs, portfolios, campaigns, content, creative, digital, and UX initiatives.
• Lead program planning, roadmaps, prioritization, milestones, dependencies, and delivery.
• Manage intake, governance, workflows, SLAs, and cross-functional processes.
• Lead resource planning, capacity management, demand forecasting, and budget planning.
• Develop KPI dashboards and executive reporting for portfolio health, delivery, utilization, and performance.
• Identify risks, resolve blockers, and drive process improvement and operational efficiency.
• Manage Monday.com and other work management platforms; support workflow automation and AI-enabled operations.
• Partner with marketing, creative, content, digital, and business stakeholders.

Requirements

• Experience in Program Management, Marketing Operations, PMO, Business Operations, or related experience.
• Experience managing complex cross-functional marketing programs and global teams.
• Experience with portfolio management, resource planning, operational governance, and process improvement.
• Marketing, creative, content, digital, UX, or agency experience preferred.
• Bachelor’s degree in Business, Marketing, Communications, Project Management, or a related field preferred, or equivalent experience.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.