Marketing Program Director

USA (Remote)

$132K/yr – $225K/yrDirector/Executive10+ years expFull time

Posted 1 day ago

Job Description

Responsibilities

Partner with Marketing, Program Operations, workflow managers, and cross-functional stakeholders to translate the evolution of Marketing's operating model and processes into the work management platform ecosystem
Operationalize governance standards within the platform ecosystem, including workflows, intake processes, taxonomies, permissions, templates, data structures, and reporting
Design, configure, and optimize scalable platform functionality that supports how Marketing plans, prioritizes, executes, and measures work
Serve as steward of Marketing's planning, portfolio, and capacity-related data models, ensuring the right structures are in place to support consistent visibility and decision making
Enable the frameworks, functionality, standards, and data requirements needed for capacity, demand, throughput, priorities, risks, and portfolio health visibility, in partnership with the teams that define the broader vision and operating standards
Partner with Technology teams and platform vendors on integrations, upgrades, enhancements, and optimization initiatives
Lead platform adoption, training, communication, and change management efforts
Evaluate and implement workflow automation and AI-enabled capabilities that improve efficiency and visibility
Socialize platform-enabled processes, governance expectations, and ways of working to drive consistency across teams and lines of business
Serve as a trusted advisor to Marketing leadership regarding platform investments and capability development

Requirements

Bachelor's degree or equivalent experience
10+ years of experience in marketing operations, business operations, platform operations, portfolio management, program management, or related disciplines
Experience leading enterprise planning, workflow, project management, or portfolio management platforms
Proven experience designing governance frameworks, operating standards, workflows, and business processes
Experience building executive reporting, dashboards, and performance measurement capabilities
Strong communication and stakeholder management skills
Experience leading teams or managing experienced individual contributors

Preferred

Experience with Workfront, Airtable, Smartsheet, Jira, Monday.com, Asana, or similar enterprise platforms
Experience leading platform implementations, migrations, or transformation initiatives
Experience supporting large-scale marketing or matrixed organizations
Experience with workflow automation, integrations, and platform governance

Benefits

we invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

H&R Block

3.8 Glassdoor

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together...we truly believe it!

Founded in 1955

Kansas City, Missouri, USA

16K employees (361 in marketing)

www.hrblock.com

72% recommend to a friend

79% CEO approval