Responsibilities

• Mailchimp
• Oversee design, distribution, and back-end functioning of monthly community newsletter and all ACLS announcements, including competition calls for applications, award announcements, advocacy statements, and grant announcements;
• Manage distribution lists, segments, and strategies, assess data related to open rates and other engagement metrics, and work with CCO in developing approaches to enhance engagement; and
• Update and develop new branding elements and templates for use in Mailchimp.
• WordPress Development and Processes
• Work closely with CCO and web development partner on identifying and scheduling web fixes and site enhancements, as well as training and resource material for staff users as needed;
• Work closely with CCO on tracking and assessing site content performance and architecture and creating and managing redirect links;
• Collaborate with Communications Team and CRM Data Integration Specialist in managing function and appearance of awardee records and other CRM integration content;
• Manage content ownership map for staff users and lead process for universal updates;
• Provide technical assistance to staff users as needed; and

Requirements

• 3+ years experience in communications, content marketing, editorial, or journalism, ideally in a mission-driven or higher education context;
• Fluent with third-party marketing tools including WordPress, Mailchimp, Sprout Social, Microsoft Office, Teams;
• Strong experience as a cross-functional collaborator with demonstrated ability to work across units, subject-matter experts, marketing, and partners;
• Highly organized (we love spreadsheets!) with strong attention to detail. Must be able to build, track, and adjust cross-departmental project timelines; meet deadlines; and build, clearly document, and refine processes and systems for communications team and organization staff;
• Highly agile, with ability to produce content quickly and shift priorities as needed in a fast-paced environment;
• Brand- and design-minded. Canva experience a must, Adobe Creative Cloud and HTML experience a strong plus. Must have a strong eye for design, experience in directing external designers, ability to create simple assets quickly, and ability to maintain templates and standards that keep a brand consistent;
• Experience using DSLR cameras and capturing basic event photography;
• Familiar with video production basics and working with photo and video vendors;
• Familiarity with the higher education landscape is a plus;
• Hybrid work schedule; must live within commuting distance of New York City.

Benefits

• ACLS offers a comprehensive benefits package; including medical, dental, vision, life, accidental death and disability insurance; generous time off benefits; a retirement savings plan, including employer contributions; and professional development support.