Marketing Operations Supervisor - United States

Los Angeles County, CA (On-site)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive on-ground marketing operations for HEYTEA stores to boost performance and revenue channels.

  • Own store-level marketing programs and partnerships to grow foot traffic and conversion.
  • Must-have: experience in F&B or retail with frontline or regional operations.
  • Standout: proven ability to secure mall advertising placements and cross-channel growth.

Job Description

Responsibilities

  • Own and drive on-ground marketing operations for stores, focusing on overall store performance and growth.
  • Plan and execute customer acquisition activities such as sampling and leaflet distribution for store openings and daily operations.
  • Collaborate with shopping malls to secure advertising placements and exposure resources, and manage negotiation, execution, and ongoing maintenance.
  • Identify underperforming stores and develop targeted improvement strategies, ensuring execution, tracking, and optimization.
  • Develop and operate B2B scenarios such as corporate catering and afternoon tea programs to build sustainable revenue channels.
  • Leverage and convert mall staff and surrounding traffic into store customers to improve organic footfall and conversion.
  • 负责品牌在门店侧的“地面市场动作”,围绕门店生意增长开展整体运营与推进。
  • 覆盖门店开业及日常经营场景,策划并落地派单、试饮等拉新活动,提升客流与转化。
  • 对接门店所在商场,持续获取广告位及免费曝光资源,完成商务谈判、执行落地及长期维护。
  • 针对业绩中部及尾部门店,制定针对性的提升策略,并推进执行、跟踪结果及复盘优化。

Requirements

  • Experience in F&B or retail, with a strong understanding of store operations; frontline or regional experience is preferred.
  • Strong commercial sense with the ability to design and execute growth strategies independently.
  • Proven ability in resource integration and business negotiation.
  • Data-driven mindset with strong analytical and optimization capabilities.
  • Highly execution-oriented and willing to work closely with frontline operations.
  • 具备餐饮或零售行业经验,理解门店经营逻辑,有一线运营或区域市场经验优先。
  • 具备较强的市场运作能力和生意敏感度,能够独立制定并落地增长策略。
  • 具备资源整合及商务谈判能力,能够推动商场及外部合作资源落地。
  • 具备数据分析与复盘能力,能够基于结果持续优化策略。
  • 执行力强,能长期深入一线推动业务结果落地。

Preferred

    heytea

    2.3 Glassdoor

    HEYTEA , Originator Of New Style TeaHEYTEA was born in a small alley called Jiangbianli in China. In a shop of less than 30 square meters, we devoted ourselves to creating products we genuinely love and sharing them with the world-sparking the new-style tea movement with our original Cheese Tea.Starting from a humble alley in a small town, we dreamed of doing something truly cool: beginning with inspiration, staying committed to quality ingredients, and giving ancient Eastern tea a fresh, modern spirit. Through every cup, we aspire to bring a sense of inspiration and zen to everyone.

    Founded in 2012
    CHN
    598 employees (66 in marketing)
    16% recommend to a friend

    Traffic Signals

    Monthly Visitors
    318.7K
    Traffic Source Mix
    Search
    29.2%
    Direct
    67.1%
    Referral
    3.2%
    Social
    0.4%
    Paid
    0.1%

    Headcount Trend

    Current headcount: ~598

    Marketing Team

    Marketing Team Size
    35 (6% of company)
    Marketing Roles Posted (Last 30 Days)
    1

    Funding

    Total Funding
    $595.1M
    Last Raise
    $500M
    Series D, 5 years ago

    Funding History

    • Jul 2021
      Series D • $500M
    • Mar 2020
      Series D
    • Mar 2020
      Secondary Market • $1.5M

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