Marketing Operations Specialist

USA (Hybrid)

$62K/yr – $72K/yrMid Level5+ years expFull time

Posted 3 days ago

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Job Summary

Own and optimize marketing operations and project coordination to align brand efforts across teams, while managing multiple initiatives and vendor relationships.

Oversee business operations and project workflows to ensure timely, high-quality, brand-aligned results.
Coordinate cross-functional partners and vendor relationships to manage multiple concurrent initiatives.
Maintain department procedures and digital assets, including files, templates, and brand materials.

Job Description

Responsibilities

Keep the department organized, coordinated, and responsive by leading the team’s business operations, managing project workflows, and supporting the development of integrated marketing and communications initiatives.
Help manage multiple projects and initiatives with competing priorities, overlapping timelines, and project partners from across the organization, while ensuring that work remains organized, high-quality, brand-aligned, and on schedule.
Establish, communicate, and maintain effective department procedures and processes, such as organizing, storing, retrieving, and archiving department files, records, templates, creative assets, brand materials, and shared digital resources.
Coordinate vendor onboarding, documentation, ongoing vendor coordination, and exit procedures, ensuring compliance with organizational requirements and policies.
Support vendor quotations, purchase orders, invoice processing, billing reconciliation, and the maintenance of billing records and vendor contracts for Brand & Engagement Strategies, in coordination with purchasing, finance, compliance and other relevant Blue Cross VT teams.
Support the organization’s compliance with Blue Cross Blue Shield Association brand standards by helping ensure branded materials align with Association requirements and responding professionally to periodic brand review requests.
Strong communication and collaboration skills

Requirements

Bachelor’s Degree, or equivalent working experience in marketing, communications or related field.
Minimum 5 years of progressively responsible experience supporting business operations, marketing, communications, project coordination, or related functions.
Minimum 3 years of experience in marketing, communications, or related fields.
Demonstrated experience coordinating multiple concurrent projects with competing priorities and deadlines Strong customer service experience and proven ability to build productive working relationships with stakeholders across all levels of an organization.
Experience with a variety of digital asset management tools (Jira, Litho, Canto, Asana, Monday.com and more) a plus
Related agency, creative or production experience a plus.