Marketing Operations Manager

Boston, MA (Hybrid)

$120K/yr – $180K/yrMid Level5+ years expFull time

Posted 13 days ago

Job Summary

Lead CRC teams as the subject matter expert and drive end-to-end submission strategy and operational excellence for promotional materials.

  • Own forecasting, timelines, and resource alignment
  • Oversee review lifecycle and compliance in Veeva Vault PromoMats

Job Description

Responsibilities

  • Serve as the lead and subject matter expert for assigned CRC team(s).
  • Act as the primary point of contact for business stakeholders, agency partners, and cross-functional reviewers.
  • Lead CRC planning and execution, including submission strategy, timelines, review schedules, and milestone tracking.
  • Own weekly forecasting meetings and partner with the business on submission timing, prioritization, throughput, and resource alignment.
  • Identify volume trends, planning risks, and capacity considerations, and work with stakeholders to align timing and expectations.
  • Track major multi-piece initiatives through completion to support pull-through and achievement of target dates for use.
  • Provide guidance on review requirements, workflow routing, and submission readiness for promotional, educational, and training materials.
  • Oversee the end-to-end review lifecycle for assigned materials to ensure quality execution and adherence to internal processes.
  • Ensure final approved materials and related workflow records are complete, accurate, and appropriately archived.
  • Serve as an operational expert for Veeva Vault PromoMats or equivalent review platforms.

Requirements

  • Bachelor’s degree in Communications, Marketing, Advertising, or a related field.
  • 5+ years of relevant experience in marketing communications, operations, advertising, medical communications, publishing, or related functions; or the equivalent combination of education and experience.
  • Experience working in a regulated, cross-functional environment.
  • Experience with electronic review systems such as Veeva Vault PromoMats or equivalent.

Preferred

  • Pharmaceutical or biopharmaceutical industry experience.
  • Experience supporting promotional review or commercial content operations.
  • Experience leading cross-functional projects, forecasting activities, or process improvement efforts.
  • Familiarity with OPDP submission requirements.

Benefits

  • At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Vertex Inc. logo

Vertex Inc.

The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities.The Trusted Leader in Tax Technology We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence. Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions. Our culture is the foundation of everything we do, guided by a common purpose to build trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains and inspires talented professionals to achieve their full potential. We employ over 1,100 full-time professionals today in the US, Europe and Brazil.

Founded in 1978
King of Prussia, Pennsylvania, USA
2.6K employees (176 in marketing)

Salaries

Posted range

$120K/yr – $180K/yr

Taken straight from the job posting.

See all Vertex Inc. salaries

Funding

Total Funding
$345M
Last Raise
Post IPO Debt, 2 years ago

Traffic Signals

Monthly Visitors
148.8K
Traffic Source Mix
Search
30.5%
Direct
60.8%
Referral
6.4%
Social
1.1%
Paid
1.1%

Headcount Trend

Current headcount: ~2.6K
Vertex Inc. logo

Marketing Operations Manager

Vertex Inc. · Boston, MA · Hybrid