Marketing Operations Manager

Portland, OR (Hybrid)

$100K/yr – $115K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

Job Description

Responsibilities

  • Own the end-to-end execution of integrated marketing campaigns and programs, partnering with senior marketing leaders to ensure campaigns launch on time, meet quality standards, and deliver measurable results.
  • Partner with Product Marketing, Demand Generation, Content, and Sales to plan, coordinate, and execute cross-functional campaigns, proactively identifying risks and process gaps before they impact delivery.
  • Manage day-to-day campaign operations — intake, audience segmentation, asset coordination, build, QA, launch monitoring, and performance tracking — while continuously identifying opportunities to streamline and automate these workflows.
  • Administer and optimize the marketing automation platform(s) [e.g., Marketo], ensuring campaigns are built to governance standards and improving build processes for speed and accuracy over time.
  • Maintain and evolve campaign calendars, production timelines, and operational workflows, apply process-improvement approaches to reduce cycle time and increase consistency.
  • Partner with Sales and Revenue Operations to align marketing programs with sales objectives, lead routing, and follow-up expectations; identify and implement improvements to the lead lifecycle.
  • Manage account-based marketing (ABM) operations within 6sense, including intent data, audience/segment building, and campaign orchestration, ensuring alignment with broader segmentation and lead scoring models.
  • Design, implement, and continuously optimize nurture and lifecycle campaigns, incorporating AI-assisted segmentation, personalization, content recommendations, and A/B testing to improve lead quality and conversion.
  • Analyze program and campaign performance using [reporting/BI tool placeholder] and AI-assisted analytics where applicable, surfacing actionable insights and recommendations rather than just compiling results.
  • Establish and continuously refine campaign operations best practices — naming conventions, QA checklists, data hygiene standards, and reporting procedures — championing standardization across the team.

Requirements

  • 5+ years of experience in marketing operations, marketing automation, or a related field
  • Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
  • Hands-on experience administering a marketing automation platform such as [e.g., Marketo].
  • Experience working within a CRM system such as [e.g., Salesforce].
  • Familiarity with a reporting/BI tool such as [e.g., Tableau, Power BI, Looker].
  • Strong understanding of lead lifecycle management, audience segmentation, and lead scoring.
  • Hands-on experience with account-based marketing (ABM) platforms, specifically 6sense, including intent data, audience building, and campaign orchestration.
  • Experience designing, running, and analyzing A/B tests (e.g., email, landing page, or campaign-level testing) to inform optimization decisions.
  • Demonstrated track record of identifying and implementing process improvements within a marketing operations context.
  • Working knowledge of data privacy and governance requirements relevant to marketing data (e.g., GDPR, CCPA).

Preferred

  • Experience with additional ABM/intent or AdTech platforms beyond 6sense (e.g., Demandbase, Terminus, Drift).
  • Experience piloting or designing AI agents, AI-assisted workflows, or automations for marketing operations use cases.
  • Experience in a regulated industry (e.g., financial services, healthcare) or a B2B SaaS environment.
  • Relevant platform certifications (e.g., Marketo Certified Expert, Salesforce certification, or equivalent).
  • SQL or other data-querying skills to support campaign and performance analysis.
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Smarsh

3.4 Glassdoor

Smarsh is the global leader in communications data and intelligence — enabling companies worldwide to transform oversight into foresight.Serving the top banks, insurers, investment firms, and government agencies since 2002, Smarsh delivers an innovative portfolio of AI-enabled solutions that help organizations stay compliant, mitigate risk, and unlock the value of their digital communications data.

Founded in 2002
Portland, Oregon, USA
1.6K employees (37 in marketing)
59% recommend to a friend
59% CEO approval

Salaries

Posted range

$100K/yr – $115K/yr

Taken straight from the job posting.

See all Smarsh salaries

Marketing Team

Marketing Team Size
37 (2% of company)
Median Career Experience
18 years
Median Tenure
2.8 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Private Equity, 10 years ago

Funding History

  • Jan 2016
    Private Equity

Traffic Signals

Monthly Visitors
87.8K
Monthly Google Ads Budget
$133K
Traffic Source Mix
Search
36%
Direct
51.2%
Referral
9.3%
Social
2.3%
Paid
1%

Headcount Trend

Current headcount: ~1.6K

Recent News

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Marketing Operations Manager

Smarsh · Portland, OR · Hybrid