Marketing Operations Manager - Production Print

Boca Raton, FL (Hybrid)

$97K/yr – $145K/yrSenior Level7+ years expFull time

Posted 2 hrs ago

Job Summary

Own and optimize marketing operations and lead management, partnering with MarTech, demand gen, and sales to drive pipeline through multi-channel campaigns and scalable processes.

  • Define governance, workflows, and SLA standards
  • Lead cross-functional collaboration with IT, CRM, and analytics

Job Description

Responsibilities

  • Define overarching marketing operations strategies, SLA standards, and campaign execution frameworks that directly align with core business goals and revenue targets
  • Serve as the primary strategic interface with centralized corporate MarTech and Demand Gen teams, ensuring infrastructure, technology platforms, and CRM implementations serve department strategy and production requirements
  • Establish operational governance, standardized campaign workflows, and best practices to ensure seamless, scalable execution across all marketing programs
  • Architect and oversee end-to-end lead management strategies, working with dedicated functional CRM/Demand Gen teams to guide demand generation campaigns, and sales handoff workflows
  • Ensure all marketing campaigns are structured to drive quality lead generation, nurture prospects through the sales funnel, and deliver actionable pipeline growth to sales teams
  • Oversee multi-channel campaign deployment schedules, ensuring consistent execution across digital channels, email, direct mail, and media outlets
  • Manage comprehensive advertising, media, and promotional plans, overseeing media buying schedules, vendor contracts, and agency deliverables
  • Coordinate multi-channel campaign assets, aligning digital marketing, paid media, print, and event communications into cohesive customer journeys
  • Partner with campaign leads and product stakeholders to evaluate media performance, optimize advertising spend, and maximize channel reach
  • Oversee the end-to-end execution of complex, high-visibility marketing projects, ensuring deliverables are completed on schedule, within scope, and to brand standards

Requirements

  • Experience: 7 plus years of progressive experience in marketing operations, project management, campaign execution, and lead generation, with a proven track record of managing complex marketing programs
  • Experience in the production or industrial printing market is a strong plus
  • People Leadership: Demonstrated success in leading, mentoring, and developing teams, with strong management capabilities in holding cross-functional partners accountable to execution timelines
  • Marketing Operations & Process Strength: Deep expertise in establishing marketing operational frameworks, campaign workflows, project management methodologies, and lead management processes
  • Lead Generation & Campaign Management: Strong background in managing multi-channel lead generation programs, campaign funnels, paid media schedules, and digital nurture strategies
  • Strategic Interface & Alignment: Proven ability to act as a strategic liaison between business units and functional enterprise teams (such as corporate IT, MarTech, CRM, or Demand Generation) without requiring direct system engineering responsibilities
  • Budget & Project Management: Exceptional organizational skills with demonstrated experience managing multi-faceted project roadmaps, vendor contracts, and complex marketing budgets
  • Analytical Mindset: Strong capability to interpret campaign metrics, lead flow data, and performance analytics to guide decision-making and continuous process improvement
  • Communication & Collaboration: Superior verbal, written, and cross-functional communication skills, with the ability to articulate complex operational strategies to executive stakeholders
  • Education: Bachelor’s degree in Marketing, Business Administration, Operations Management, or a related field (or equivalent practical experience)

Preferred

  • Experience in the production or industrial printing market is a strong plus
  • PMP or advanced degree is a plus

Benefits

  • -Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
  • -Employee referral bonus
  • -Employee discounts
  • -Dress for Your Day attire program (casual is welcome, based on your job function)
  • -Volunteer opportunities to give back to our local community
  • -Swag! A Canon welcome kit and official merch you cant get anywhere else
  • Based on weekly patent counts issued by United States Patent and Trademark Office.
  • All referenced product names, and other marks, are trademarks of their respective owners.
  • Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
Canon Information Technology Services, Inc. logo

Canon Information Technology Services, Inc.

3.1 Glassdoor

We are the team behind Canon's customer service, helping earn our customer’s trust for decades. Canon Information Technology Services is at the forefront empowering our customers to realize their full creative potential. We are committed to innovation, excellence, and customer satisfaction in all we do. Our customer’s expectations are constantly evolving, so this commitment is at the core of every service we design to meet their needs. Our team of support professionals brings decades of experience and expertise in technology integration, software development, and customer support. Most importantly, they are dedicated to delivering impactful results that drive customer satisfaction. Our people are super-friendly and tech savvy – the perfect combination of talents to fuel our business. We are excited to continue growing our team so that we continue to offer our best to millions of happy, loyal Canon customers.

Founded in 1998
Chesapeake, Virginia, USA
91 employees
0% recommend to a friend

Salaries

Posted range

$97K/yr – $145K/yr

Taken straight from the job posting.

See all Canon Information Technology Services, Inc. salaries

Marketing Team

Median Tenure
13.6 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
4.5M
Monthly Google Ads Budget
$466.2K
Traffic Source Mix
Search
57.7%
Direct
26.1%
Referral
5.1%
Social
3.3%
Paid
3.4%

Headcount Trend

Current headcount: ~91

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Marketing Operations Manager - Production Print

Canon Information Technology Services, Inc. · Boca Raton, FL · Hybrid