Responsibilities

• align marketing strategy, people, processes, and technology to drive performance, efficiency, and exceptional internal client service across the firm.
• oversee marketing project management, departmental workflow integration, and the strategic implementation of AI-enabled systems, ensuring that core marketing functions operate in alignment with firm priorities, service standards, and evolving business needs.
• lead and support a broad range of operational and strategic initiatives across the Marketing Department.
• oversees departmental operations to ensure alignment and integration across all marketing functions, including digital marketing, communications, marketing technology, client relations, business development, events, and proposals.
• leads and develops a high‑performing team, manages and coordinates cross‑functional marketing projects, and monitors project health by tracking budgets, timelines, and key performance indicators. The manager also implements corrective actions as needed.
• establishes and maintains governance frameworks for project intake, prioritization, support guidelines, and workflows, while developing standardized quarterly reports and dashboards to measure performance and ensure alignment with firm priorities and service standards.
• leverages technology, including advanced AI tools, to improve workflows, decision-making, and operational efficiency.

Requirements

• Bachelor's degree required with 8+ years of relevant experience, including 3+ years of people management experience; prior law firm experience strongly preferred.
• Demonstrated expertise in AI strategy and workflow automation, including designing, implementing, and measuring the impact of AI-enabled processes in a professional environment.
• Experience supporting budget oversight and vendor management, including evaluating ROI, assisting with vendor selection and contract management, and ensuring compliance with firm policies.
• Exceptional project management, organizational, and collaboration skills, with proficiency in Microsoft Office and modern project management and workflow tools.