Marketing Operations Manager

New York, USA (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive Marketing Operations for a fashion/luxury brand, owning global calendar and cross-team delivery.

  • Own the master global marketing calendar and track campaigns, deadlines, and creative reviews.
  • Must-have: 5–7+ years in marketing ops or PM with calendar and cross-department coordination.
  • Standout: Global coordination experience across Brand, Content, and regional teams in fashion/luxury.

Job Description

Responsibilities

  • Own the master global marketing calendar, tracking all campaign launches, deadlines, creative reviews, and key cross-functional checkpoints.
  • Manage seasonal go-to-market workbacks, ensuring timely alignment across Brand, Content, Social, Commercial, and Creative.
  • Lead and facilitate team-wide meetings (seasonal kickoffs, weekly team meetings, creative reviews, etc.) and manage agendas, recaps, and follow-ups.
  • Serve as traffic manager across all projects, from seasonal campaigns to in-season tactical briefs, tracking inputs, approvals, and outputs across functions.
  • Maintain department task trackers and ensure accountability on deliverables and deadlines.
  • Monitor team bandwidth and proactively flag workflow risks, bottlenecks, or delays.
  • Serve as a key communication link between the Marketing team and cross-functional partners.
  • Lead the cascading of campaign plans, deliverables, and creative assets to Commercial, Retail, Regional, and Wholesale teams.
  • Ensure that teams have the right materials, timelines, and context to execute campaigns consistently and on time.
  • Support team operations including asset filing systems, legal clearances, and invoice coordination.

Requirements

  • 5–7+ years of experience in marketing operations, project management, or production coordination—preferably in fashion, luxury, or lifestyle.
  • Experience managing marketing calendars and leading complex workbacks across departments.
  • Proven ability to cascade information and assets across internal and global teams.
  • Excellent organizational, time management, and communication skills.
  • Proficiency with project management tools (e.g., Asana, Monday.com, Airtable, Smartsheet) and collaboration platforms.
  • Detail-oriented, proactive, and calm under pressure.

Preferred

  • preferably in fashion, luxury, or lifestyle.
Marc Jacobs logo

Marc Jacobs

3.4 Glassdoor

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

Founded in 1984
New York, New York, USA
1.2K employees (236 in marketing)
58% recommend to a friend
63% CEO approval

Traffic Signals

Monthly Visitors
1.6M
Monthly Google Ads Budget
$35K
Traffic Source Mix
Search
49.3%
Direct
42%
Referral
3.4%
Social
4.3%
Paid
0.9%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Team Size
90 (7% of company)

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