Responsibilities

• Vendor Management: Build, evaluate, and optimize a high-performing network of external creative and technical partners
• Financial Oversight: Manage vendor contracts, budgets, scopes of work, and billing processes efficiently
• Tech Administration: Own, optimize, and manage licenses for core creative and project management tools
• Production Leadership: Plan and execute photo and video shoots, including budget and logistics management
• Event Logistics: Support planning, budgeting, vendor selection, and on-site execution for experiential brand events
• Cross-Functional Alignment: Partner with Product, Sales, and Brand teams to streamline creative workflows and assets
• Hands-on Creative: Provide backup design and video editing support to maintain project quality and momentum
• Team Leadership: Guide, mentor, and foster accountability within a team of Project and Event Managers

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 4 + years of experience in creative operations, production, or a related field
• Proven experience managing external vendors, contracts, budgets, and production logistics
• Strong understanding of creative workflows across print, digital, and multimedia
• Proven experience managing, developing, coaching, and mentoring direct reports
• Competency in core creative production tools and platforms.
• Excellent cross-functional collaboration, stakeholder management, and communication skills

Preferred

• Direct experience supporting trade shows, events, or experiential marketing.
• Deep familiarity with project management systems and design software
• Demonstrated ability to manage shifting priorities with a hands on, solution-oriented mindset
• Experience in project management tools (i.e. Jira, Wrike, Workfront, etc.) and data asset management (i.e. Bynder)

Benefits

• In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements.