MARKETING OPERATIONS LEAD

Anaheim, CA (On-site)

$110K/yr – $115K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own orchestration of multi‑channel GTM and cross‑functional campaigns with tight cross‑team integration and governance of the marketing operations engine.

  • GTM & Campaign Ownership: manage the calendar, milestones, and cross‑team alignment across Marketing, Merchandising, Retail, and E‑Commerce.
  • Workflow & Tools: deploy and daily-manage the Monday.com driven workflow, standardizing briefs, approvals, and asset handoffs.
  • Process Optimization: flag bottlenecks and risks, push for faster turnarounds, and tighten budget control.

Job Description

Responsibilities

  • Direct the master Go-To-Market (GTM) and omni-channel marketing calendar, serving as the strategic gatekeeper and daily tracker for all campaign launches, brand activations, and retail moments.
  • Lead hands-on, end-to-end project management for complex, integrated marketing campaigns, from creative brief through final asset delivery, actively managing timelines, daily milestones, and deliverable sign-off.
  • Architect, govern, and heavily utilize the overarching project management infrastructure (Monday.com), ensuring it remains the daily single source of truth for the department.
  • Continuously audit project workflows end-to-end to identify inefficiencies, redundancies, and gaps; recommend and implement process improvements that increase speed-to-market.
  • Anticipate project bottlenecks, proactively flag risks, and relentlessly follow up on missing assets or delayed feedback to keep delivery timelines on track.
  • Serve as the primary point of contact across Marketing, Merchandising, Retail, E-Commerce, and Wholesale teams to ensure campaigns are fully integrated and aligned with overarching business objectives.
  • Own the global asset routing and approval process, actively trafficking deliverables to ensure compliance, brand consistency, and streamlined hand-offs between internal teams and external agency partners.
  • Facilitate strategic kick-off meetings, executive creative reviews, and weekly status syncs—capturing decisions, assigning owners, and rigorously following up on next steps with precision and priority focus.
  • Oversee high-level production operations and vendor relations, including negotiating agency contracts, managing external resource allocations, and mitigating complex logistical risks for major campaigns.
  • Champion a high standard of operational excellence and accountability within the department, providing process training and workflow guidance to cross-functional peers and external partners.

Requirements

  • Bachelor's degree in Marketing, Business Administration, Project Management, Graphic Design, or related field. Master’s degree a plus.
  • 5-8 years of progressive, hands-on experience in project management, marketing operations, or GTM strategy within a creative, communications, or marketing environment.
  • Project Management Professional (PMP) certification is not required but highly preferred.
  • Proven experience managing multi-channel campaign budgets and negotiating complex vendor contracts.
  • Demonstrated ability to architect, deploy, and daily-manage operational software or workflow methodologies (e.g., Monday.com, DAM systems) across large, matrixed organizations.
  • Excellent stakeholder management and communication skills, with the ability to influence at all levels and comfortably push back to ensure deadlines are met.
  • Strong problem-solving ability and experience driving clarity in ambiguous environments.

Preferred

  • Master’s degree is a plus
  • PMP certification is highly preferred
St. John Knits logo

St. John Knits

2.5 Glassdoor

Established in 1962 by Co-Founder and then Chief Designer Marie Gray, St. John is the epitome of American Luxury. Starting with a single knit shift dress, Gray’s initial vision expanded into a full lifestyle collection including signature knitwear and a timeless wardrobe of elegant and effortless dressing, each piece defined by luxe finishes, hand embellishment and attention to detail. Today St. John employs more than 1,500 people and is vertically integrated with workshops, stores and offices around the world. Its collections are sold in high-end specialty retailers in 19 countries, 37 company-owned stores and through the brand’s e-commerce site stjohnknits.com.

Founded in 1962
Newport Beach, California, USA
22% recommend to a friend
51% CEO approval

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