Responsibilities

• Lead day-to-day communications operations and project management to ensure timely, high-quality, and on-budget execution of core activities
• Supervise, coach, and support the professional growth of the Graphic Designer, Multimedia Storyteller, and Communications Specialist, including setting priorities, balancing workloads, and conducting regular check-ins and performance reviews
• Manage relationships, scopes of work, and contracts with vendors and consultants, including graphic designers, photographers, videographers, content creators, web design agencies, translators, and more
• Develop and manage project and campaign budgets, track expenses against approved budgets, and coordinate with Finance on contracts, purchase approvals, and invoicing
• Build, implement, and maintain standardized content creation processes and project tracking systems to ensure consistency, accountability, and efficiency across all communications activities
• Co-develop and implement integrated communications and marketing strategies, driving timelines, tactics, and cross-functional coordination to ensure on-time, on-budget delivery
• Monitor, analyze, and regularly report KPIs using HubSpot, web analytics, and social media analytics to optimize strategies and inform quality improvement and future initiatives
• Manage HubSpot marketing operations, including email campaigns, landing pages, forms, workflows, lists, and campaign reporting dashboards
• Identify, test, and implement AI tools and emerging technologies that improve content production, workflows, and reporting
• Implement thought leadership and speaking engagement strategy (applications, coordination, and content development)

Requirements

• Bachelor's degree or equivalent education and 4+ years of progressive experience developing and executing communications and marketing plans; or 6+ years of relevant progressive experience in lieu of a degree.
• 2-3 years of management experience, including directly supervising staff.
• Deep and demonstrated personal commitment to advancing equity and social justice, and strong alignment with HealthierHere's organizational values; demonstrated ability to engage individuals respectfully and effectively from different cultures and backgrounds
• Proven editorial and content strategy expertise with a portfolio demonstrating successful brand management and campaign execution
• Experience managing vendor relationships, scopes of work, and contracts for graphic designers, photographers, videographers, content creators, web agencies, and/or marketing specialists
• Experience developing and managing project or campaign budgets, tracking expenses, and delivering work on budget
• Strong project management skills, with experience building and maintaining project tracking systems and coordinating complex, multi-stakeholder initiatives in deadline-driven environments
• Strong proficiency with Microsoft Office
• Hands-on experience with HubSpot, including email marketing, landing pages, forms, workflows, lists, and reporting
• Experience with content management systems (e.g., Webflow), marketing automation platforms, and digital analytics tools (e.g., Google Analytics and social media analytics), with the ability to analyze data and turn insights into clear recommendations

Preferred

• Experience working across both mission-driven and technology settings, such as nonprofit organizations and for-profit technology or tech-adjacent companies, with a proven ability to thrive in fast-paced, evolving environments
• Experience managing video production or photography production, including coordinating on-camera talent, designers, videographers, and photographers across pre-production, shoots, and post-production
• Experience with product marketing initiatives and working with technology teams
• HubSpot certifications (e.g., Marketing Hub Software, Email Marketing, or Inbound Marketing) or experience with HubSpot Marketing Hub Enterprise

Benefits

• 100% employer-paid premiums for select medical, dental, and vision plans
• 403(b) retirement plan with up to a 6% employer match
• Generous paid time off, sick leave, mental health days, and up to 13 paid holidays
• Short- and long-term disability and life insurance
• Healthcare and dependent care Flexible Spending Accounts
• Annual wellness benefit
• Professional development allowance
• Hybrid work environment