Marketing & Operations Associate

Responsibilities

• Develop and execute email marketing campaigns, including campaign ideas, copy, audience segmentation and performance analysis
• Create and manage social media content, graphics and other marketing assets
• Support website content, landing pages, sales collateral and other marketing initiatives
• Manage marketing calendars and help coordinate campaigns and projects from idea through execution
• Use Salesforce and other marketing systems to manage campaigns, customer data, lists and reporting
• Monitor sales and operational reports to identify trends and help ensure best practices and processes are being followed across sales teams
• Analyze marketing performance and identify opportunities to improve engagement and conversion
• Support the rollout of new marketing and operational initiatives, tools and processes
• Assist with general marketing, reporting and administrative needs across the business

Requirements

• 1–3 years of marketing or operations experience
• Strong writing and communication skills with a creative eye for content and design
• Experience with email marketing and social media
• Comfortable creating graphics using Canva, Adobe Creative Suite or similar tools
• Experience with Salesforce and knowledge of CRM best practices
• Comfortable working with data and reports
• Highly organized, detail-oriented and able to manage multiple priorities
• Proactive, curious and comfortable taking ownership of projects

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• PTO plus monthly company events
• Weekly lunches provided in office
• Newly expanded NYC office with rapid growth projected over the next 12 months