Marketing Manager

Responsibilities

• Plan, coordinate, and execute marketing campaigns and projects from concept through completion, including timelines, deliverables, resources, documentation, stakeholder communications, and project reporting
• Support the development and execution of social media content calendars, coordinating content creation, approvals, scheduling, and publishing across relevant platforms
• Collaborate with Creative and Marketing teams to develop engaging, brand-aligned content for customers, sales representatives, and recruiting audiences while monitoring performance and identifying opportunities for optimization
• Help maintain consistent SunPower branding across digital, event, promotional, and customer-facing materials while supporting initiatives focused on customer engagement, sales support, recruiting, recognition, and brand awareness
• Manage multiple initiatives simultaneously, prioritizing deadlines and business needs while ensuring projects are delivered accurately and on schedule
• Support special projects, company-wide marketing initiatives, and other duties as needed to support evolving business priorities and organizational needs
• Monitor and manage SunPower's online reputation across BBB, Google, social media, and other relevant review platforms, including tracking incoming complaints, responses, and resolutions
• Coordinate with Customer Experience, Sales, Operations, Legal/Compliance, and other stakeholders to research and resolve customer complaints while ensuring responses are professional, accurate, brand-aligned, and compliant with company policies
• Identify trends across customer feedback, complaints, and reviews; provide insights and reporting to marketing leadership and support initiatives that strengthen customer sentiment and SunPower's public-facing reputation
• Coordinate day-to-day marketing operations, including project timelines, budgets, resources, deliverables, marketing calendars, and operational documentation

Requirements

• 3–5 years of progressive marketing experience
• Experience managing multiple marketing projects and deadlines simultaneously
• Experience with social media, content coordination, events, reputation management, or marketing operations
• Strong project management and organizational skills
• Strong written and verbal communication skills
• Ability to handle sensitive customer complaints and reputation-related matters professionally
• Strong attention to detail and ability to manage competing priorities
• Ability to collaborate effectively across departments and with external vendors
• Comfortable working in a fast-paced, deadline-driven environment
• Ability to analyze marketing, customer feedback, and reputation data and translate findings into actionable insights

Preferred

• Bachelor's degree preferred in Marketing, Communications, Business, or a related field

Benefits

• Employee RSU Awards program
• Quarterly & Annual bonus program (based on performance)
• Competitive coverage for Health, Dental, and Vision insurance
• PTO/DTO for full-time employees
• 10 paid holidays
• Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week!
• Ping pong and Corn hole in office
• CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more!