Responsibilities

• Owning and evolving workspace narrative and messaging strategy, ensuring alignment with product strategy, audience needs, and business priorities
• Developing a deep understanding of audience mindsets across divisions and tailoring messaging and storytelling approaches to support adoption and understanding
• Developing and maintaining messaging frameworks that guide feature communications, storytelling assets, and audience-specific positioning
• Creating and maintaining a centralized library of always-updating narrative resources, including: messaging frameworks, talking points, feature benefits, monthly reports, demos, and success stories
• Working closely with cross-functional teams and broader marketing team, to ensure unique audience and messaging needs are understood and can inform high-level strategy

Requirements

• 7+ years of experience in marketing, brand strategy, communications, or a related discipline
• Strong audience insight and ability to identify nuanced differences in customer needs, motivations, and mindsets
• Demonstrated expertise in communications and narrative strategy, ideally in the tech space
• Exceptional writing and storytelling skills, with the ability to translate complex concepts into clear, compelling narratives for a variety of audiences
• Deep collaborative sensibility, with the ability to build trust, create alignment, and influence outcomes across a broad range of partners and teams
• Ability to excel in a fast-paced, rapidly evolving environment
• Ability to work as an IC, with interest in people management long-term

Benefits

• comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.