Responsibilities

• Own the marketing function across multiple brands and work directly with executive leadership to grow revenue, strengthen our brand presence, and execute marketing campaigns that deliver measurable business results.
• Plan campaigns, manage projects, coordinate creative resources, and ensure every initiative is executed with excellence.
• Develop and execute marketing strategies across all NOW Group brands; maintain brand consistency across digital and physical touchpoints; coordinate seasonal campaigns and promotions; launch new restaurant locations and concepts.
• Digital Marketing: Email marketing; SMS marketing; CRM management (SevenRooms); Website updates; Reputation management; Paid digital advertising; SEO initiatives.
• Social Media & Content: Own the content calendar; coordinate photographers, videographers, designers, and freelancers; publish content across all platforms; monitor engagement and community management.
• Restaurant Marketing: Grand openings; Menu launches; Special events; Community partnerships; Local marketing initiatives; Guest database growth.
• Project Management: Keep marketing projects on schedule; coordinate with operations; manage creative deadlines; work with outside vendors and agencies; ensure campaigns launch on time.
• Analytics & Performance: Track and report on guest database growth; email and SMS performance; website traffic; social engagement; reservation growth; catering and private event leads; campaign ROI; marketing budget

Requirements

• 3+ years of marketing experience
• Strong project management skills
• Excellent organizational ability
• Experience managing multiple projects simultaneously
• Strong written communication
• Experience with email marketing platforms
• Experience managing social media for consumer-facing brands
• Comfortable using marketing analytics to make decisions

Preferred

• Hospitality, restaurant, retail, or lifestyle brand experience
• CRM experience (SevenRooms, Toast, or similar)
• Paid advertising experience
• Website management experience
• Event marketing experience
• Takes ownership without being asked
• Is highly organized
• Loves building systems
• Thrives in a fast-paced environment
• Thinks strategically but enjoys executing
• Wants to grow with an ambitious company
• Is excited to build something meaningful

Benefits

• Employee discount
• Paid time off
• Hybrid work environment