Responsibilities

• Conduct outreach and education on facility services and availability of patient care services to professional contacts, such as physicians, hospitals, related medical professionals, and discharge planners.
• Conduct outreach and education on facility services and availability of patient care services to professional agencies and organizations, such as public health agencies, senior citizen groups, organizations serving disabled persons, and state, county, and local medical societies, or other similar groups and institutions.
• Conduct outreach and education on facility services and availability of patient care services to prospective patients, their families or responsible parties, or other related individuals or entities, in multiple locations, including but not limited to hospitals at bedside, assisted living or other congregate living environments, homes, or any other locations in which individuals who may need facility services may be located.
• In performance of the outreach and education, make known what facilities, services, capacities and availability exist for persons who require this information, relative to the provision of patient care, as well as to serve other purposes such as the exchange and evaluation of medical information for purposes of potential placement.
• Bedside or other location specific review and evaluation of patients for the purposes of the above, as well as appropriateness for consideration of admission to the facility for purposes of patient care and access to services offered.
• Provision of written, electronic, or other formatted materials that provide information and education on the services, operations, and other data that contribute to an understanding of the role and function of the facility’s role as a provider of covered health care in the community.
• Participate in touring and orientation of potential residents/family members.
• Welcoming and facilitating new admits into the Assisted living/memory care setting, with education and follow up as necessary.
• Visitation on routine basis with new admits, assisting in the facilitation of necessary services and coordination with all patient care departments as needed.
• Meet with administration, medical and nursing staff, and other related departments in planning as directed and necessary for patient pre and post admission needs.