Marketing Operations and Analytics Manager
Pioneers
USA (Remote)
$95K/yr - $113K/yrIn-houseFull-timeSenior level4+ years exp.
1 day ago
Marketing Creative Project Manager
Chicago, IL (On-site)
$55K/yr – $62K/yrMid Level4+ years expFull time
Posted 5 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own and stabilize the creative workflow engine end to end by administering Asana and Ziflow, aligning intake, briefs, timelines, proofing, and stakeholder updates.
- Operational ownership: project lifecycle from intake to final delivery, with templates, calendars, and status reporting.
- Process standardization: creative intake, briefs, milestones, reviews, and vendor coordination across internal and external partners.
- Team enablement and assets: training, knowledge sharing, and centralized archives plus brand-supply governance.
Job Description
Responsibilities
- Serve as Asana superuser and primary administrator: build and maintain project templates, manage team workspaces, generate reports, and drive adoption and best practices across the Marketing department and organization.
- Serve as Ziflow superuser: configure and manage proofing workflows, user access, and review cycles to ensure efficient feedback and approval processes.
- Maintain a comprehensive, integrated creative calendar tracking all active projects, key milestones, and delivery deadlines for all stakeholders.
- Develop, document, and continuously improve creative intake workflows, project templates, and operational processes.
- Lead departmental training on Asana, Ziflow, and project management processes; onboard new team members and stakeholders as needed.
- Manage the digital archive of final PDF and source design files for Marketing and other departments, including work from external designers, ensuring organized, accessible, and consistently maintained records.
- Oversee company stationery and branded supply inventory (folders, letterhead, etc.); maintain up-to-date vendor information in Launchpad for team self-service ordering.
- Accountable to the Creative Director, Brand and Design with regular check-ins to ensure workflows and alignment in priorities.
- Manage the full project lifecycle for all creative service requests from internal departments and external partners, from intake through final file release.
- Collect and prepare structured project briefs; establish scope, resources, and timelines at project kickoff.
- Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.
- 4+ years of project management experience in a marketing, creative, production, or events environment.
- Proficiency in Asana (or comparable project management platform) required; superuser-level experience strongly preferred.
- Knowledge of Ziflow or comparable online proofing tool a plus.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Working knowledge of print production processes, direct mail execution, and variable data printing.
- PMP certification is desirable.
- Lyric Opera offers benefits including health, dental, vision, 403B (no company match), 401(k) with company match, PTO (including sick, vacation, and personal days, and holidays), life/AD&D coverage, opportunities for professional development, and complimentary tickets.
Lyric Opera of Chicago
Lyric Opera of Chicago, founded in 1954, is one of the world's greatest opera companies. It is renowned internationally for its artistic excellence and financial strength. Over the past two decades the company has achieved unparalleled success in its ticket sales, averaging 100% attendance from 1988-2002. Lyric Opera is also distinguished for having operated in the black for 20 of the past 21 years.
