IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY! 

At United Communications, we’ve been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region’s fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber, fixed wireless, and DSL solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we’re expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career.

WHY UNITED?

• Award-Winning Culture: 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• 401k + Match, HSA, and more!

SUMMARY

The Marketing Coordinator plays a key role in executing marketing initiatives, with a strong focus on social media management, content creation, and brand consistency. This role is responsible for developing engaging digital content, managing social platforms, analyzing performance, and supporting campaigns that drive brand awareness and growth. The coordinator also contributes to marketing efforts in new service areas, creates collateral, and collaborates with internal teams and external partners to ensure cohesive messaging. This position is ideal for a creative, organized, and adaptable professional who thrives in a fast-paced environment and can successfully manage multiple projects while supporting broader marketing strategies.

 

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This position will be based on-site at our Franklin, TN office, Monday through Friday from 8:00 AM to 5:00 PM.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.

• Manage and maintain the company’s brand presence across all social media platforms, including content planning, posting, and engagement through Facebook, LinkedIn, X, YouTube, and Instagram.  
• Create and produce engaging content (including short-form video) and collaborate on high-quality marketing assets from concept through distribution.
• Monitor performance metrics and analyze data to optimize campaigns, increase engagement, and drive growth.
• Support marketing efforts in new residential developments, including campaign execution and relationship-building with local stakeholders.
• Develop and manage marketing collateral and targeted campaigns aligned with brand standards.
• Collaborate with internal teams and external partners to ensure consistent messaging across all channels.
• Stay current on market trends, emerging platforms, and competitor activity to inform strategy.
• Assist with broader marketing initiatives, including events, digital advertising, email campaigns, and content development, while capturing on-site media as needed.
• Track, analyze, and report on social media performance, adjusting strategies to increase engagement, followers, and sales.  
• Attend company events across Middle Tennessee to capture photo and video content for marketing use.  
   

WHAT YOU BRING

Required Qualifications

• Bachelor’s degree in Marketing, Business, or a related field; and/or equivalent professional experience required.  

• 1–2 years of experience in marketing, sales, or customer service.  

• Creative thinker with a strong eye for design and aesthetics.  

• Proficiency in Adobe Creative Cloud and/or Canva.  

• Experience with social media management and content storytelling.  

• Experience in video production.  

• Strong written and verbal communication skills.  

• Ability and willingness to quickly learn new tools and platforms.  

• Intermediate to advanced PowerPoint skills.  

• Highly organized with strong time management skills and the ability to manage multiple projects and deadlines.  

• Ability to work both independently and collaboratively in a team environment.  

Preferred Qualifications 

• Certification in Adobe Creative Cloud and/or 3+ years of professional experience using Adobe Creative Cloud.  
• 3+ years of professional experience using Canva.  

• Experience with social media marketing, greenfield marketing, or marketing collateral development.  

• Experience in the telecommunications or ISP industry.  

• Experience working in a creative marketing agency.  

• Experience managing third-party marketing vendors.  

• Understanding of B2B and B2C marketing strategies. 

Want to learn more about who we are, explore our core values, and discover additional career opportunities? Visit us at www.united.net and join us in building the future of connectivity.