Responsibilities

• Traffic Control: Manage our internal Zendesk ticketing system, assigning projects to the team based on bandwidth, urgency, and scope.
• End-to-End Execution: Project-manage custom marketing requests from concept to completion, including design workflow oversight, vendor coordination, agent communication, and post-campaign reporting.
• Asset Creation: Quickly assemble templated creative assets—such as print ads and brochures—using InDesign and Compass systems, ensuring high-quality, on-brand execution.
• Monthly Sales Meeting and Workshops: Present and lead workshops that highlight Compass platform tips and marketing strategies to improve agents workflows and business on a monthly basis. Present Regional and National updates to offices in monthly sales meetings.
• Marketing Consultation: Develop tailored marketing strategies that maximize agents' budgets across branding, print advertising, digital, social media, direct mail, video, and paid media.
• Social Media Management: Oversee and grow the social media presence for Central Maryland offices, featuring active listings and engaging agent content across Facebook and Instagram.
• Brand Integrity: Ensure all marketing and design materials adhere to Compass brand guidelines while seamlessly integrating individual agent branding.
• Agent Support: Build strong, empathetic relationships with agents and stakeholders through clear communication, proactive updates, and confident handling of objections.
• Internal Communications: Serve as the communication liaison for Pasadena sales managers and directors, highlighting ongoing office initiatives and workshops through a weekly newsletter.
• Culture Carrier: Act as a positive influence on the team, inspiring colleagues with a solutions-oriented mindset and a willingness to champion workshops and knowledge on a regional scale.

Requirements

• Experience: 1–3 years of experience producing marketing content in-house or at an agency. Real estate industry experience is a plus.
• Communication: Exceptional written, verbal, and interpersonal communication skills, with the ability to confidently present ideas.
• Technical Skills: Strong working knowledge of creative programs like Canva, Adobe InDesign to execute design work. Proficiency with Workfront & Zendesk project management software is a strong plus.
• Office Tools: Highly proficient across Google Platform (Docs, Slides, and Sheets)
• Project Management: Highly organized with a demonstrated ability to prioritize projects, multi-task, and hit tight deadlines in a fast-paced environment.
• Soft Skills: Self-motivated, energetic, and highly collaborative with an impeccable eye for detail, deep discretion, and a passion for providing "surprise and delight" customer service.

Preferred

• Real estate industry experience is a plus.
• Proficiency with Workfront & Zendesk project management software is a strong plus.

Benefits

• Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.