Marketing Coordinator

Riverside, IA (Unknown)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive planning and execution of casino promotions, events, and public relations, supporting marketing and guest services at Riverside Casino & Golf Resort.

  • Own planning and execution of promotions and special events
  • Must-have: strong organizational skills and multi-tasking ability
  • Standout: cross-department collaboration for live events and social/content planning

Job Description

Responsibilities

  • Responsible planning and execution of promotions and special events
  • coordination of contracts and riders for entertainment
  • coordination and execution audio visual needs for entertainment
  • media coordination and scheduling
  • social media planning and postings
  • scheduling and proofing email, mail and marketing materials
  • plan and participate in public relations activities
  • assist in purchasing of marketing supplies
  • tracking of expenses and budgets
  • Provide exceptional customer service to all internal and external customers
  • Coordinates details of casino promotions and giveaways including obtaining prizes, setting up kiosk and Konami builds, writing rules, creating promotional displays and facilitating drawings
  • Coordinates details of special events and concerts including reviewing contracts, obtaining and purchasing event/rider needs, setup ticket sales and offers through Showare, creating event timelines and distributing to all departments, and works the events to ensure smooth implementation from setup to tear down
  • Creates engaging social media calendars and content used to promote company goals and initiatives
  • Monitors and responds to reviews and online questions and comments
  • Proofs website content and all forms of marketing and public relations content
  • Schedules internal and external advertising using on property marketing technology, puts up posters and displays and monitors all on property advertising and messaging to ensure messaging is correct and current
  • Collaborates with other departments to create social media content, videos and plan special events/concerts/promotions
  • Represent the company with a professional demeanor on and off property
  • Must be available to work days, nights, weekends and holidays as needed
  • Attends all company required training

Requirements

  • Must be a self-starter
  • Must have phone skills, computer skills, proofing and writing skills
  • Must provide exceptional customer service to all internal and external guests
  • Marketing, Public Relations or Journalism Degree a plus
  • Must be organized
  • Strong computer skills including working with spreadsheets. Proficient in Excel, Word, and knowledge of any Casino Management System a plus
  • Ability to multi-task and have exceptional organizational skills to meet deadlines
  • Excellent customer service skills
  • Ability to maintain a positive attitude towards customers, co-workers and other department staff
  • High attention to detail and accuracy
  • High level organizational skills and ability to adapt quickly to changing priorities
  • Ability to work a varying schedule to reflect business needs

Preferred

  • Marketing, Public Relations or Journalism Degree a plus
Riverside Casino & Golf Resort logo

Riverside Casino & Golf Resort

4.3 Glassdoor

What does it mean to “Live it up?” You’ll find out the moment you enter Riverside Casino & Golf Resort. From the magnificent fountains that greet you as you drive up to the luxurious surroundings of our hotel and casino, every aspect is designed for one very special purpose — your total enjoyment.

Founded in 2006
Riverside, Iowa, USA
419 employees (45 in marketing)
91% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
55.4K
Monthly Google Ads Budget
$22
Traffic Source Mix
Search
44.5%
Direct
46.2%
Referral
5.9%
Social
2.4%
Paid
0.9%

Headcount Trend

Current headcount: ~419

Marketing Team

Marketing Team Size
26 (6% of company)
Median Career Experience
18 years
Median Tenure
11 years

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