Responsibilities

• Strong communication and interpersonal skills with the ability to build relationships with referral sources and prospective clients
• Experience managing and following up on referral calls in a timely and professional manner
• Ability to actively monitor and manage leads through a CRM system and ensure no opportunities are missed
• Highly organized with strong attention to detail and the ability to stay on top of multiple leads from various sources
• Comfortable providing in-person tours of the facility and explaining services to prospective clients and families
• Self-motivated with the ability to work independently while maintaining consistent follow-up with leads and referrals
• Professional demeanor with excellent customer service skills
• Previous experience in marketing, admissions, healthcare, senior living, or related fields preferred
• Basic computer proficiency and familiarity with CRM systems