Marketing Coordinator (Open to MTW Alumni Only)

Responsibilities

• Monitor MTW and Boomerangs social platforms multiple times/week and respond to comments, questions, tags, and direct messages in a timely, professional, and mission-aligned voice
• Build active engagement by liking, commenting on, sharing, and reposting relevant content from community partners, supporters, customers, influencers, and aligned organizations
• Identify timely opportunities for MTW and Boomerangs to participate in local conversations, trends, and community moments
• Flag sensitive, complex, or customer-service-related messages for review and support appropriate follow-up
• Regularly visit and coordinate with MTW and Boomerangs locations in Boston, Cambridge, and Waltham to capture raw photo and video content
• Gather authentic, on-the-ground content featuring store merchandise, sales, displays, events, donations, behind-the-scenes activity, community partnerships, and organizational updates
• Capture vertical video and informal content that can be used for Instagram and Facebook Stories, Reels, short-form videos, and other social posts
• Organize, label, and upload raw content so it is easy for the marketing team to locate, review, and use
• Follow MTW guidelines related to youth privacy, consent, dignity, and mission-centered storytelling
• Research and identify local influencers and content creators whose audiences and content align with MTW, Boomerangs, thrift, fashion, books, sustainability, community engagement, and youth impact

Requirements

• High school diploma or GED
• At least 21 years of age
• Transitioned from MTW at least 2 years prior to applying
• Consistently moving toward educational and/or career goals
• Demonstrated ability to follow through on commitments and communicate proactively
• Comfort using Instagram, Facebook, TikTok, LinkedIn, and other social platforms
• Ability to travel among MTW sites and work independently while staying connected to the marketing team
• Strong written communication and sound judgment when engaging publicly on behalf of an organization
• Comfort taking photos and short videos on a smartphone, including vertical content for Stories and Reels
• Highly organized and able to maintain an accurate outreach tracker, follow up consistently, and manage multiple priorities

Preferred

• Familiarity with Canva, Hootsuite, basic photo/video editing, or shared content libraries is a plus