Responsibilities

• Serve as the primary coordinator for departmental day-to-day workflow and project execution across all five functional areas
• Manage project intake and scheduling, ensuring requests are properly briefed, prioritized, and assigned
• Follow up with internal team members to support timely completion and delivery of marketing and communications projects
• Coordinate meetings with internal campus clients to clarify project needs, timelines, and deliverables
• Act as the main administrator for the department’s project management software, including task creation, tracking, reporting, and workflow optimization
• Maintain oversight of the department’s active project portfolio to ensure alignment with institutional priorities
• Track project progress, deadlines, and resource needs across multiple teams
• Provide regular updates and reporting to the AVP and departmental leadership on workflow status, bottlenecks, and upcoming priorities
• Support departmental financial operations by tracking budgets, expenditures, and invoice activity
• Manage invoice submission and approval workflows, ensuring compliance with Mercy University procedures

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field, or equivalent professional experience
• 1–3 years of experience in project coordination, marketing operations, or administrative support in a fast-paced environment
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
• Experience using project management platforms (e.g., Asana, Monday.com, Trello, Workfront, or similar)
• Proficiency in Microsoft Office and/or Google Workspace tools
• Strong communication and interpersonal skills with the ability to collaborate across teams and departments

Preferred

• Experience in higher education marketing or communications
• Familiarity with budget tracking, invoice processing, and vendor coordination
• Event planning or event support experience
• Knowledge of creative workflow processes (design, print production, digital marketing)