Responsibilities

• Coordinate the development, production, approval, and placement of digital and printed materials, including Meta and WiFi campaign assets, in-terminal signage, digital screen content, promotional materials, and other customer-facing communications.
• Work with graphic designers, operators, internal stakeholders, and vendors to develop campaign creative, messaging, signage, and visual assets that are clear, brand-aligned, and designed to capture passenger attention.
• Recommend new messaging tests, creative approaches, channel opportunities, and technology-enabled tactics based on business needs, prior campaign insights, and evolving marketing goals.
• Manage timelines, approvals, creative routing, production needs, vendor coordination, and launch requirements to ensure materials are completed accurately, on time, and in alignment with stakeholder expectations.
• Act as a MDW Commercial brand ambassador to ensure brand is implemented in both design and messaging of branded environments.
• Partner with the Commercial Analyst to review available campaign, event, sales, and operational data, identify relevant takeaways, and summarize insights for internal and client stakeholders.
• Manage the design, planning, and execution of customer-facing activations and promotional events at the airport in partnership with the on-site MDW team, operators, vendors, and client stakeholders.
• Develop event plans, timelines, run-of-show documents, briefing materials, and supplies to support clear coordination and successful execution.
• Coordinate event logistics including materials, signage, supplies, staffing support, vendor needs, operator participation, set-up, on-site execution, and breakdown.
• Evaluate event performance and gather feedback to identify learnings, improve future activations, and share results with relevant stakeholders.

Requirements

• Bachelor's degree (or equivalent experience) in Marketing, Business Administration, or a related field.
• A minimum of two years’ of progressive experience.
• Ability to obtain and maintain all required airport security clearances and access privileges.
• Analytical skills to evaluate data and performance/operational metrics.
• Highly proficient in MS Office suite or related software [Word, Excel, Teams, PowerPoint, Outlook, Project], e-mail platforms, WordPress, social media platforms (Facebook, Instagram, Twitter, LinkedIn), and Canva.

Benefits

• career progression opportunities, access to a global team of talented professionals, and boundless opportunities to make your mark within our organization.