Responsibilities

• Develop and implement property and market-based initiatives to drive awareness of the hotel primarily our guest rooms, restaurants and bars, and meetings and events as well as promoting the wider destination of Lake Nona
• Works closely with all departments in particular sales and catering on graphic design projects to support sales efforts
• Works closely with agency partners to support digital marketing, email, print, and PR activations
• Participates in hotel events and creates content to further promote future opportunities
• Works with people services on recruitment and retention campaigns
• Support the development and maintenance of internal tools, including credentials database, trackers, global contact directory, and intranets
• Support the Sr. Marketing Manager in establishing and evaluating marketing strategy
• Maintain inventory of sales support materials, ensuring all are current and accurate, and coordinate the creation of new materials when necessary
• Continually seek new sources of prospective customer data and provide recommendations to sales and marketing leadership

Requirements

• Proven accuracy and attention to detail
• Strong graphic design skills with knowledge of video editing, Adobe, and Canva
• Demonstrate excellent oral and written communication skills
• Exhibits flexibility and adaptability to the changing and evolving needs of the operation and other duties as assigned by leadership within the scope of the role
• Maintain a professional and positive demeanor
• Must be able to function as part of a team
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
• Must be able to work a flexible schedule including nights, weekends, and holidays
• Strong knowledge of social media marketing is required
• Basic background in digital/search marketing

Preferred

• Flexibility. This is a demanding business, and it requires you managing multiple priorities while meeting varying deadlines, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others and providing administrative support in a team-oriented environment, ensuring accuracy and attention to detail.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected. To succeed in this role, you must enjoy interacting with others.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through excellent written communication.
• Demonstrate proven sales and customer service skills