Responsibilities

• Conduct regular audits of all brand and restaurant websites to ensure hours, menus, reservation links, contact information, private dining details, photography, and copy are accurate and up to date.
• Audit Google Business Profiles for accuracy, including hours, categories, links, photos, menus, and other key business information.
• Ensure restaurant names and business information are consistent across Google, Apple Maps, Yelp, Tripadvisor, and other relevant platforms.
• Conduct regular Yelp and Tripadvisor audits to identify inaccurate information, outdated imagery, or other content requiring updates.
• Test SevenRooms reservation links across websites, social media, Google, and other customer-facing channels to ensure links are active and functioning properly.
• Review the mobile experience across all websites and flag formatting, functionality, or content issues.
• Set up and maintain enterprise Canva accounts across locations and provide basic training and support to GMs as needed.
• Audit restaurant menus across digital channels to ensure they accurately match current approved menu PDFs.
• Audit email signup forms across all websites to ensure they are functioning properly and capturing customer information as intended.
• Conduct regular social media audits to ensure account information, links, contact details, and other profile information are accurate and up to date.

Requirements

• 1–2 years of marketing, communications, social media, or related experience preferred; internships and relevant college experience welcome.
• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
• Strong interest in hospitality, restaurants, social media, and digital marketing.
• Highly organized, detail-oriented, and comfortable managing multiple priorities.
• Strong written and verbal communication skills.
• Comfortable learning new technology and digital platforms; Canva experience preferred.
• Creative, curious, and proactive, with a willingness to learn and bring new ideas to the team.
• Proficiency with Microsoft Office.
• Willingness to travel to IDG restaurants and support projects in the field as needed.