Marketing Coordinator

Cambridge, MA (Unknown)

$28/hr – $32/hrIntern/New GradFull time

Posted 11 days ago

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Job Summary

Own and optimize email and lifecycle marketing to turn first-time guests into regulars, create compelling content, and run experiments; keep customer data clean and use a weekly growth dashboard to guide decisions. You will expand into local/field marketing, catering, and delivery channels as you grow.

  • Manage email and lifecycle campaigns
  • Craft content and campaigns across channels
  • Expand awareness and frequency through local partnerships and delivery presence

Job Description

Responsibilities

  • Run our email and lifecycle marketing, the automated welcome, win-back, and regulars campaigns that keep guests coming back, plus our calendar of seasonal and event promotions.
  • Create the content that feeds it, writing and designing social posts and emails that sound and look like Amba.
  • Own the weekly number. Each week you'll update our growth dashboard and tell the team one thing: are more guests becoming regulars, and what moved it. You'll be the person with the answer.
  • Run small, smart experiments. Test an offer, a subject line, a new promotion; measure it honestly; keep what works and drop what doesn't.
  • Keep our customer data clean and useful in Square, so we always know who our regulars are and how to reach them.
  • Local and field marketing. Get Amba in front of our neighborhood, the offices, residents, students, and partners around First Street, through community events, local partnerships, and on-the-ground presence at the market and beyond.
  • Catering. Help build catering into a real channel, the messaging, the outreach, and the campaigns that turn nearby workplaces and events into recurring orders, especially in the dayparts where we have room to grow.
  • Delivery. Grow and sharpen our presence on delivery platforms, improving how we show up, tracking what's working, and turning first-time delivery orders into repeat customers.

Requirements

  • Someone hungry, humble, and hardworking.
  • You don't need a marketing title or years of experience. You need instinct and drive, the kind of person who's run an Instagram for a side hustle, marketed a campus club, built an Etsy shop, or grown something from nothing because you couldn't help it.
  • You're a strong writer who can make content, not just schedule it.
  • You like numbers and aren't fazed by a dashboard, you can look at results and understand what they're telling you.
  • You're proactive: when you have a question or hit a wall, you reach out instead of waiting.
  • And you're genuinely curious about food, hospitality, and what makes people fall in love with a place.

Preferred

  • Familiarity with tools like Square, Canva, Constant Contact, or social scheduling platforms is a plus.