Responsibilities

• Own end-to-end project management for all physician onboardings, offboardings, and practice moves, including building and maintaining master trackers, milestone checklists, and stakeholder communication timelines.
• Develop and continuously improve standardized workflows for recurring lifecycle events, ensuring consistent execution and a high standard of accuracy across every deliverable.
• Proactively identify bottlenecks, flag risks, and problem-solve in real time to keep multiple concurrent projects on track and on deadline.
• Manage execution of all marketing deliverables tied to physician transitions, including but not limited to patient notification letters, retirement communications, and external announcements.
• Maintain organized documentation and project records to ensure transparency and institutional knowledge retention.
• Track new physician marketing spend; partner with the Marketing Director to monitor budgets and reconcile campaign activity.
• Act as a responsive and solutions-oriented marketing resource for practice teams, fielding requests, providing guidance, and escalating when appropriate.
• Coordinate photography needs, including provider headshots and lifestyle imagery, from scheduling through vendor management.
• Provide support on the creation of visual and written communication pieces for digital and print channels.
• Manage external vendor and printer relationships for print production projects, including obtaining quotes, managing timelines, and approving proofs.
• Other duties as assigned

Requirements

• Bachelor’s degree in marketing, Communications or related field.
• Active Ohio Driver’s License with the ability to travel throughout COPC’s service area

Preferred

• 1+ years of marketing experience in healthcare or a corporate setting.
• Comfortable with Microsoft Office Suite, project management platforms, and marketing tools; willingness to learn new systems quickly.
• Team-first attitude and the ability to work cross-functionally, navigating competing needs with tact and diplomacy.
• Basic level of knowledge or willingness to learn about healthcare marketing, HIPAA communications considerations, and patient-facing messaging is a plus.