Responsibilities

• Shape and steward Ember’s digital presence, ensuring a cohesive, high-quality expression of our voice across all channels.
• Create thoughtful, resonant content - from patient stories to editorial and campaign materials - that brings our work to life with clarity and care.
• Evolve and maintain Ember’s website as a trusted, living resource for patients, providers, and the broader community.
• Lead social media with intention, developing content, managing channels, and engaging audiences in a way that feels authentic and aligned.
• Cultivate a vibrant patient community, elevating stories, fostering connection, and creating meaningful opportunities for engagement.
• Design and execute email communications that inform, support, and deepen relationships with patients and partners.
• Support the creation of meaningful events and experiences, both in-person and digital, that reflect Ember’s values and bring people together.
• Manage media assets and track performance, helping translate insights into thoughtful, effective digital strategies.

Requirements

• 3+ years of experience in marketing, communications, digital media, or community management
• Excellent writing and editing skills
• Experience in curation and design, whether through events or community management, in-person and/or virtually
• Comfort managing multiple digital platforms and tools such as Mailchimp, social media platforms, Canva, CMS tools, CapCut, etc
• Marketing metrics collection, report generation, and analysis
• Proven record of managing multiple priorities and workstreams simultaneously, in an effective, resource-efficient way

Preferred

• Basic photo/video editing skills are a plus

Benefits

• All full-time employees are eligible for healthcare benefits (including vision and dental), 18 days of paid vacation (with tenure-based annual increases), 7 paid holidays, dedicated sick time, and additional benefits to support personal wellbeing.