Sunny Days Entertainment

Marketing Communications Specialist

South Carolina, USA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Own customer operations and lifecycle signals by handling inquiries, shipping replacements, and running review programs while aligning with marketing on brand and creative work.

  • Responsibilities: Customer inquiries, issue resolution, and reporting to marketing teams.
  • Brand Collaboration: Work with marketing and graphics on brand development, trend research, and licensing.

Job Description

Responsibilities

  • Handle customer inquiries, resolve issues, and provide appropriate solutions.
  • Ship samples and product replacements.
  • Manage, create and monitor review campaigns.
  • Respond to ecommerce questions and reviews.
  • Prepare and present reports over email and during marketing meetings.
  • Collaborate with the marketing and graphics team on brand development, trend research, licensing and additional creative projects.
  • Contribute to team effort by accomplishing related tasks as needed.

Requirements

  • Excellent verbal and written communication skills
  • Proficient in English language
  • Organized with the ability to prioritize and multi-task
  • Confident and comfortable communicating with customers
  • Ability to work both independently and in a group setting

Preferred

Benefits

  • competitive benefits as well as opportunities for professional development.