Responsibilities

• Ensure consistency with client deliverables to firm-wide style guide requirements.
• Manage the Client Communications department consisting of technical writers and editors, project coordinators (future), and graphic designers (future )
• Manage accuracy and updates to sales and business development content including presentations, statement of qualification documents, and marketing fliers.
• Create incident-specific summaries on key wildfire incidents that present key metrics, photographs, and successes
• Oversee successful delivery of requested project deliverables (e.g., client-specific annual reports, wildfire incident case studies, client facing presentations, and other client deliverables as requested.)
• Create polished, professional deliverables for clients, including presentations, reports, one‑pagers, and service summaries.
• Develop marketing collateral that supports client engagement, retention, and education.
• Ensure all materials reflect current service offerings, brand standards, and departmental priorities.
• Drive the identification, acquisition, and management of relevant content across Wildfire Defense Systems to create and execute proactive, creative, and effective communications
• Conduct ongoing research on industry trends, competitor offerings, and emerging client needs.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field
• 2 – 4 years of experience in marketing, communications, or content development
• Strong writing, editing, and visual communication skills
• Experience producing client‑facing materials and managing social media content
• Ability to conduct and synthesize industry research
• Experience working in international markets, primarily Canada
• Experience with search engine optimization (SEO) platforms
• Proficiency with design tools (e.g., Canva, Adobe Creative Suite) and analytics platform
• Strong attention to detail and ability to manage multiple priorities
• Prolonged periods sitting at a desk and working on a computer

Preferred

• Master’s degree in Marketing, Communications, Business, or related field
• Bachelor’s degree in Marketing, Communications, Business, or related field
• Experience supporting professional services, consulting, or client‑facing teams