Marketing and Communications Manager

Responsibilities

• Leads the development, implementation, and ongoing stewardship of DVRC’s brand platform, including organizational positioning, key messages, visual identity, and brand standards; ensures that the brand accurately reflects DVRC’s history, mission, and services.
• Develops and implements a comprehensive, measurable internal and external communications strategy aligned with DVRC’s strategic plan, organizational priorities, audiences, and annual calendar. Identifies key audiences, messages, communication channels, opportunities, and measures of success.
• Communicates on behalf of DVRC, responding to media inquiries; prepares other staff or volunteers by acting as media liaison and by providing talking points or otherwise facilitating media interaction. Develops press releases, media advisories, public statements and other commentary responding to current events or critical incidents.
• Develops a crisis communications plan with support from the Executive Director, Director of Operations, and Marketing & Communications Committee. Crises can range from natural disasters to acts of violence or breach of confidentiality.
• Manages and grows DVRC’s social media strategy with compelling, engaging content that highlights community need and the impact of DVRC’s work.
• Oversees content development, graphic design, and distribution of DVRC materials including printed reports, collateral, and newsletters.
• Establishes and monitors measurable outcomes and metrics; analyzes and compiles results and makes recommendations to improve strategy, audience engagement, and organizational impact.
• Manages the DVRC website, overseeing updating, organizing, and posting materials.
• Serves as staff liaison to the Board Marketing & PR Committee.
• Helps plan and execute fundraising events in collaboration with the Senior Development Manager.

Requirements

• Bachelor’s degree in Communications, Journalism, English, Marketing, or related field. Minimum 3-5 years of relevant work or equivalent combination of education and experience.
• Excellent oral and written communication and storytelling skills.
• Familiarity with social media platforms and video editing for social media.
• Proficiency with MS Office Suite, design tools, and CRMs.
• Disciplined and able to maintain confidentiality.
• Some schedule flexibility for evening or weekend events.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• Short-Term Disability: Coverage provided