Responsibilities

• Draft and edit social media posts, newsletters, website updates, event announcements, and program stories.
• Create a simple content calendar and help keep communications timely and consistent.
• Collect stories, quotes, photos, and program information from staff and approved sources while following privacy and consent requirements.
• Help promote programs, events, fundraisers, volunteer opportunities, and community initiatives.
• Assist with email communications to families, partners, donors, volunteers, and community members.
• Support the creation of flyers, digital graphics, presentations, and other outreach materials using tools such as Canva or similar platforms.
• Update or organize communications files, photo libraries, contact lists, and content templates.
• Research local media, community calendars, partner organizations, and outreach opportunities.
• Help track basic communications measures, such as email engagement, social media activity, website traffic, event promotion, and outreach results.
• Participate in communications planning meetings and recommend practical ways to improve the organization’s public presence.

Requirements

• Current enrollment in a college, university, community college, or career-focused program in marketing, communications, public relations, journalism, digital media, graphic design, business, nonprofit management, or a related field; equivalent experience may also be considered.
• Strong writing, editing, proofreading, and organizational skills.
• Comfort learning new digital tools and communication platforms.
• Ability to manage deadlines, respond to feedback, and keep track of multiple assignments.
• Professional judgment when working with confidential information, children, families, and community partners.
• Interest in The Courageous Steps Project’s mission and the communities we serve.

Preferred

• Experience with social media, email marketing, website content, Canva, photography, video, or basic graphic design.
• Experience creating content for a school, nonprofit, student organization, community group, or small business.
• Familiarity with accessibility-minded communication, plain-language writing, or inclusive storytelling.
• Ability to work independently while also communicating clearly with a supervisor and team members.
• A portfolio, class project, writing sample, design sample, or social media example that demonstrates relevant skills.