Responsibilities

• Strategically align MCE efforts by proactively identifying areas of opportunity with the user-facing/partner team. Identify scalable solutions and develop supporting tools and resources.
• Drive thought leadership to effectively guide local teams, key stakeholders and project initiatives to achieve overall program goals.
• Develop and execute communication plans that engage the team with the global food brand to drive and promote user engagement.
• Write, edit and produce compelling content, including videos, communication materials and infographics that can be used across a variety of digital channels.
• Review and edit essential internal communications, presentations, tools and resources before dissemination to ensure accuracy and tone.
• Create and coordinate communication efforts that support global initiatives and local campaigns.
• Drive the development of new content. Experiment with ‘outside-the-box’ delivery channels for communication.
• Facilitate community partnerships with local farms, independent purveyors and innovators in the food space.
• Maintain communication platforms for relaying and archiving the client’s story in a strategic way that supports a variety of business units and their users.
• Support the brand, visual identity and voice locally for each individual business unit and their users.

Requirements

• Bachelor's degree in journalism, marketing, public relations or a related field preferred
• 7-10 years relevant experience
• Passion for great food and hospitality
• Strong verbal, writing and editing skills
• Ability to thrive in a fast-paced and dynamic environment
• Detail-oriented with strong organizational, strategic and customer service skills
• Team player with sound judgment that welcomes feedback and has an inquisitive nature
• Ability to work autonomously within the framework of established approval channels
• Excellent change management skills, including the ability to anticipate risk and offer recommended solutions
• Demonstrated track record in managing a variety of stakeholders while delivering against multiple projects simultaneously

Preferred

• Experience in video production, video editing software and video/camera operation; graphic design experience preferred
• Proficient in Google Apps, presentation development and word processing
• Passion for storytelling as it relates to good food and food care
• Some travel may be required for this role (Approximately 5-10%)

Benefits

• ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.