Marketing, Communications and Engagement Manager

Responsibilities

• Strategically align MCE efforts across RTP-WIC-SJQ by proactively identifying areas of opportunity with the customer-facing/partner team. Identify scalable solutions and develop supporting tools and resources
• Drive thought leadership to effectively guide local teams, key stakeholders and project initiatives to achieve overall program goals
• Develop and execute communication plans that engage the to drive and promote employee engagement
• Write, edit and produce compelling content, including videos, communication materials and infographics that can be used across a variety of digital channels.
• Review and edit essential internal communications, presentations, tools and resources before dissemination to ensure accuracy and tone
• Create and coordinate communication efforts that support broad initiatives and local campaigns.
• Drive the development of new content; experiment with ‘outside-the-box’ delivery channels for communication.
• Facilitate community partnerships with local farms, independent purveyors and innovators in the food space.
• Maintain communication platforms for relaying and archiving the client’s story in a strategic way that supports a variety of business units and their users
• Support the brand, visual identity and voice on a local level for each individual business unit and their users.

Requirements

• Bachelor's degree in journalism, marketing, public relations or a related field preferred
• 1-3 year experience in internal communications
• Passion for great food and hospitality
• Strong verbal, writing and editing skills
• Ability to thrive in a fast-paced and dynamic environment
• Detail-oriented with strong organizational, strategic and customer service skills
• Team player with sound judgment that welcomes feedback and has an inquisitive nature
• Ability to work autonomously within the framework of established approval channels
• Excellent change management skills, including the ability to anticipate risk and offer recommended solutions
• Demonstrated track record in managing a variety of stakeholders while delivering against multiple projects simultaneously

Benefits

• ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.