Marketing Communications Coordinator

Responsibilities

• Manage communication workflows, timelines and deliverables for campaigns, initiatives, events and projects within key functional areas
• Collaborate with internal stakeholders to support integrated communications aligned with departmental and organizational goals
• Serve as a communications liaison for designated departments by attending planning meetings, coordinating deliverables and supporting upcoming efforts
• Serve as primary editor for designated communications projects, ensuring content accuracy, consistency and timely approvals
• Co-lead day-to-day management of the Aquarium’s social media channels, including content planning, copywriting, scheduling, publishing, community engagement, platform maintenance and optimization
• Develop and execute platform-specific social media content that supports audience engagement, brand awareness, revenue generation and organizational priorities
• Monitor social media performance, audience behavior, platform developments and emerging trends to identify opportunities for growth and improve engagement and effectiveness
• Maintain an active understanding of evolving social media best practices, platform features and content trends, applying relevant opportunities to keep the Aquarium’s social presence timely, engaging and audience-focused
• Support real-time social media coverage and content capture for Aquarium programs, events, animal stories and other organizational priorities as needed
• Research, write, produce and distribute content that supports the Aquarium’s mission, programs, exhibits and revenue generation across multiple communication channels

Requirements

• Experience managing organizational social media platforms, including content publishing, audience engagement and platform optimization.
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines
• Ability to build and maintain effective relationships with internal teams and external partners
• Understanding of marketing and communications best practice across owned channels
• Ability to analyze performance data and apply insights to improve engagement
• Proficiency in Microsoft Office
• Bachelor's degree or equivalent experience in Communications, Marketing or a related field
• Minimum of 3 years relevant experience
• Experience working in a nonprofit a plus, but not required

Preferred

• Familiarity with analytics, content management and project management tools preferred
• Basic photography and videography content skills preferred
• Knowledge of or interest in conservation, environmental issues or related fields preferred