Marketing & Communications Associate

Boston, MA (Hybrid)

$50K/yr – $53K/yrMid LevelFull time

Posted 4 months ago

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Job Summary

Drive cross-channel marketing and digital content for ATG Entertainment’s venues, managing content, customer service, and partnerships across social, web, and email.

  • Own or assist cross-channel content creation and customer service for digital channels.
  • Collaborate with CRM, eCommerce, Social & Content, and Product teams on paid media.
  • Coordinate with venues, show marketing, design vendors, and management teams.

Job Description

Responsibilities

  • Curate and create engaging content for the Colonial’s social media channels, website, and email campaigns; providing customer service on all digital channels; analyzing digital campaign analytics; and assisting in press-related activities.
  • Work collaboratively on digital initiatives with multiple central marketing teams including CRM, eCommerce, Social & Content, and Product Management, as well as external Digital Marketing Consultants on all paid digital media.
  • Work closely with show marketing teams, in-house and central Ticketing and F&B teams, freelance designers, agencies, and vendors.
  • Administer grassroots marketing strategies and promotional partnerships to boost ticket sales and build relationships with new audiences.
  • Oversee day-to-day Marketing department responsibilities for Emerson College apprentice cohort, alongside Director of Marketing and Communications.
  • Conduct administrative tasks such as payment of invoices, updating venue marquee, and other duties as assigned.
  • Coordinate the work of multiple external clients and vendors simultaneously while communicating changes in design, strategy, and deadlines with the Director of Marketing and Communications and venue management.

Requirements

  • A successful applicant will have a basic understanding of marketing campaign workflows, content management, and experience using digital and social media platforms to market a brand.
  • As multiple campaigns run simultaneously, the ability to be adaptable and multi-task are critical.

Preferred

  • Familiarity with social media scheduling tools and graphic design/video editing software a plus.

Benefits

  • 401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion.
  • Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates.
  • And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!
ATG Entertainment USA logo

ATG Entertainment USA

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, modern live music arenas, studio theatres, cinemas and conference spaces. ATG Entertainment own, operate or programme 73 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.Through our in-house Production companies and working closely with third-party top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also operates a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 55 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

New York, New York, USA
311 employees (37 in marketing)

Traffic Signals

Monthly Visitors
16.2K
Traffic Source Mix
Search
37.5%
Direct
42%
Referral
6.8%
Social
12.2%
Paid
1.3%

Headcount Trend

Current headcount: ~311

Marketing Team

Marketing Team Size
26 (8% of company)
Median Career Experience
16 years
Median Tenure
4.4 years