Responsibilities

• Write, produce, and deliver leadership communications — town hall scripts, org announcements, program milestone messages, and change narratives
• Produce recurring communications — weekly/biweekly digests, leadership roundups, and program updates
• Craft communications that respect the medium: you design for the format and you write for the audience.
• Partner with the VP and Directors on what the org hears, when, through which channel, and from whom — you own the editorial calendar and deliver against it
• Own and operate the organization's primary communication channels: the org-wide Slack channel, the VP-level distribution alias (500+ recipients), and the sub-channel ecosystem across multiple marketing sub-orgs
• Design the audience map: who needs to know what, how granular does segmentation need to be, and which channels serve which audiences
• Establish and enforce governance for each channel — what belongs where, posting cadence, who has send access, signal-to-noise standards
• Audit and rationalize existing distribution lists, aliases, and channels — eliminate redundancy, close dead channels, ensure coverage without overload
• Own the narrative strategy for the org: tell the story of what's happening here — new programs, operating model changes, cultural shifts — in a way that builds understanding and forward momentum
• Develop frameworks for format selection: when to use a Slack post vs. email vs. All Hands topic vs. async video vs. wiki update

Requirements

• 6+ years of professional non-internship marketing experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience communicating results to senior leadership
• Experience building, executing and scaling cross-functional marketing programs
• Experience developing and executing campaigns across a multitude of timezones and languages

Preferred

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint

Benefits

• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.