Responsibilities

• Prepare patient and physician mailing lists and coordinate outreach communications.
• Design, update, and order marketing collateral, referral forms, and promotional materials.
• Manage marketing inventory through the Bradley Marketing portal.
• Coordinate marketing and signage requests from physician offices, including tracking production, shipping, and installation.
• Update website landing pages for promotions, recruitment, and campaigns.
• Track marketing projects, physician onboarding/offboarding, events, and promotions in ClickUp.
• Respond to and escalate Better Business Bureau (BBB) complaints.
• Perform routine website quality assurance, including monitoring booking links, redirects, and other website functionality.
• Monitor social media channels for comments requiring escalation or follow-up.
• Monitor Sprout Social to verify scheduled posts, resolve publishing issues, and upload approved content.

Requirements

• Associate's or Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
• 2+ years of marketing, administrative, or project coordination experience.
• Strong organizational, communication, and multitasking skills with exceptional attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel); experience with ClickUp, website content management systems, Sprout Social, SEO, Google BusinessProfile, or healthcare marketing is a plus.
• Ability to manage multiple priorities in a fast-paced, collaborative environment while meeting deadlines.