Marketing Account Manager

USA (On-site)

Salary Not AvailableMid LevelPart time

Posted 4 months ago

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Job Summary

Own client relationships, drive reports and growth strategies for marketing accounts in a digital agency.

  • Own client relationships, monthly reporting, and growth recommendations.
  • Must-have: 2–4 years agency experience in marketing.
  • Standout: Proficient in HubSpot and Asana for CRM and project management.

Job Description

Responsibilities

  • Deliver outstanding service and communication to clients, ensuring their satisfaction and fostering strong relationships.
  • Become the resident expert on your client’s industry and marketing.
  • Identify client goals, track, and report on appropriate KPIs
  • Take lead present monthly reports, weekly updates, Quarterly Business reviews as well as additional strategic recommendations based on a strong understanding of performance data and the next steps in growing your clients’ digital performance.
  • Coordinate efforts of the agency team to deliver a high level of performance
  • Document customer interactions and agency tasks using CRM software (Hubspot) and project management software (Asana)
  • Take ownership of project management processes and workflow
  • Grow a solid knowledge base of evolving digital marketing services
  • Identify & present client growth opportunities and upsells
  • Starting point for client de-escalation for yourself with the support of Senior Account Manager

Requirements

  • Associate degree in marketing or a related field (Bachelor's preferred)
  • 3-5 years of work in marketing
  • 2-4 years of agency experience
  • Strong skills in organization, leadership, and interpersonal communication
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients and internal team
  • Ability to prioritize and multitask in a dynamic environment
  • Fundamental knowledge of SEO, Facebook advertising, Google Ads, content, web development, and email marketing
  • Experience with project management software - Asana
  • Experience with Google Ads
  • DashThis
  • Asana
  • Facebook Business / Account Manager
  • Google Analytics 4
  • Google Suite
  • HubSpot
  • Slack
  • WordPress
  • Shopify
  • TrippleWhale ? ? (TrippleWhale)

Preferred

  • Gallop Achievers welcome!

Benefits

  • Over 5 weeks paid time off per year (includes holidays)
  • Health insurance coverage
  • Retirement plan with employer match
Bear Fox Marketing logo

Bear Fox Marketing

Bear Fox Marketing is a digital marketing company that provides powerful, smart marketing solutions to help drive business revenue and profitability. Bear Fox Marketing began in 2017 with the merger of two marketing agencies run by Bear Newman and Glen Moore. Together, Newman and Moore brought 35 years of combined agency and digital marketing experience. Together, they set Bear Fox on a foundation of five core values: partnership, integrity, value, leadership, and responsibility.Bear Fox Marketing specializes in search engine optimization (SEO), paid search (SEM), content marketing, marketing automation, social media, branding, marketing consulting, and in driving value from company websites. The company prides itself in being "results driven", transparent, and putting the interests of clients first.Clients are from the consumer packaged goods and service industries, ranging from small startups to large multi-nationals. The company is headquartered in the Boise, Idaho area. www.BearFoxMarketing.com

Founded in 2017
Meridian, Idaho, USA
20 employees (7 in marketing)

Traffic Signals

Monthly Visitors
3K
Monthly Google Ads Budget
$5.4K
Traffic Source Mix
Search
31.8%
Direct
44.9%
Referral
8.5%
Social
12.7%
Paid
1.6%

Headcount Trend

Current headcount: ~21

Marketing Team

Marketing Team Size
5 (25% of company)