Marketing Account Manager

Responsibilities

• Support Account Leads to move client work from kickoff through delivery, with ownership appropriate to your experience.
• Keep priorities, timelines, project details and next steps clear for internal teams.
• Make sure internal teams have the background, direction, assets and deadlines they need to do the work well.
• Track projects against established timelines, following up with internal teams to keep work on schedule.
• Proofread and quality-check deliverables for accuracy, consistency, brand standards and applicable compliance requirements.
• Provide responsive, thoughtful client service, making sure clients feel informed, supported and confident that their needs are being addressed.
• Coordinate project approvals with clients, keeping Account Leads informed of progress and next steps.
• Support Account Leads with meeting preparation, client communication and follow-up.
• Write project briefs that translate client goals and business challenges into clear marketing direction for internal teams.
• Own day-to-day relationships for assigned clients or areas of business, with account leadership support as needed.

Requirements

• For entry-level positions: 1+ years of experience in marketing; agency experience is a plus.
• For more senior positions: 5+ years of experience in marketing; agency experience is a plus.
• Strong organization and attention to detail, with the ability to manage multiple priorities without losing sight of the details.
• Clear, confident communication with both internal teams and clients.
• Curiosity about clients, their businesses and their customers, with the ability to think beyond the immediate request.
• Strong critical thinking and judgment. You ask good questions, recognize when something does not make sense and know when to dig deeper.
• A solutions-first mindset. When you identify a problem, you also think about what we should do about it.
• A strong sense of ownership and follow-through. You take responsibility for your work and make sure things get done.
• Openness to feedback and the ability to apply what you learn.
• A solid understanding of marketing fundamentals and how different channels work together.

Benefits

• Medical, dental and vision insurance; SIMPLE IRA with a 3% company match.
• Annual Thrive bonuses tied to agency revenue goals.
• 16 days of paid time off and 13 paid holidays, including New Year’s Eve.
• $50 monthly cell phone reimbursement, company technology and professional development.