Responsibilities

• Own and manage the content team's schedule - assign work, balance bandwidth across accounts, and ensure all deliverables are tracked and delivered on time
• Lead and mentor a team of writers, contractors, and assistant editors while establishing editorial standards and processes
• Write and review high-priority or complex content deliverables, setting the quality bar through your own work
• Conduct content interviews and discovery sessions with new and existing clients to capture brand voice, goals, and content direction
• Serve as the primary point of escalation for complex client content issues and manage communication with clients professionally and promptly
• Oversee the development and execution of content strategies across all accounts
• Champion the integration of Noble Content Lab and other AI tools in the content creation process
• Direct the agency's internal content marketing strategy and content initiatives
• Establish and monitor project timelines, implement tracking systems, and ensure efficient resource allocation
• Stay current with evolving SEO best practices and serve as the ultimate authority on content-related SEO questions

Requirements

• 4+ years of professional editing experience, with at least 2 years in a management role
• Experience in an agency environment working with multiple clients
• Background in digital marketing, specifically content marketing
• Demonstrated expertise in SEO content strategy and implementation
• Enthusiasm for the integration of AI in content creation processes
• Proven ability to write and edit high-quality content - you lead by example, not just by oversight
• Experience leading client-facing discovery interviews and managing client relationships through escalations
• Strong leadership abilities with experience managing and developing creative teams
• Excellent client communication and relationship management skills
• Proven ability to handle multiple priorities in a fast-paced environment

Preferred

• Enthusiasm for the integration of AI in content creation processes

Benefits

• medical and dental coverage and currently covers up to 90% of medical premiums for employees
• retirement account
• unlimited PTO after 90 days
• paternity leave
• and all the Helium swag you could ever need
• the Helium culture is known for its fun and collaborative environment, where even the household dog is invited