Responsibilities

• Responsible for day-to-day management of 1+ ELC brand TikTok Shops; in partnership with Brand lead and agency partner, delivering GMV and profitability targets
• Accountable for daily optimizations in and management of Seller Center, including Shop Performance Score drivers
• Accountable for channel sales forecasting and inventory planning, in partnership with Brand Online and Supply Planning counterparts
• Develop trend-saavy, strategic assortments tailored to TikTok Shop
• Leverage platform tools to track sales, ad spend, marketing KPIs and campaign effectiveness to inform shop management/strategy
• Develop weekly brand-level reporting, insights, and data-driven action share-out mechanisms and lead regular meetings to delivery this package to Brand and Regional leadership
• Cross-functional collaboration across Brand, Marketing, Finance, Supply Chain, IT, Customer Service, etc. to ensure operational efficiency
• Oversee the performance and output of any external agencies
• Liaise with TikTok and other platform account teams
• Track the competitive landscape and translate signals into actionable recommendations

Requirements

• 5+ years in eCommerce, DTC, social commerce, marketplace, or adjacent
• Demonstrated success managing external agencies or vendors
• Strong interest in social commerce, TikTok trends and TikTok Shop
• Excellent project management and communication skills.
• Data-savvy, with experience using platform analytics, dashboards, and performance metrics. P&L fluency a plus.
• Experience in a fast-paced, cross-functional environment.

Benefits

• health insurance coverage (medical, dental, and vision insurance)
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• education-related programs
• paid holidays and vacation time
• incentive compensation programs (role eligibility may vary based on terms)
• Commission/Bonus Plan details will be provided as part of your onboarding