eCommerce Director

Responsibilities

• Own the day-to-day management of the Retrofête and Seroya Shopify websites.
• Ensure website content, collections, promotions, navigation, product launches, and seasonal campaigns are executed accurately and on schedule.
• Maintain site accuracy, including product information, pricing, imagery, promotional messaging, and content updates.
• Oversee homepage updates, landing pages, and overall website presentation to ensure a seamless shopping experience.
• Continuously evaluate and improve the customer journey across desktop and mobile experiences.
• Conceptualize and build content-driven pages such as brand storytelling, campaign, and shoppable editorial pages that create unique, immersive on-site experiences.
• Serve as the primary business owner for the Shopify Plus platform.
• Maintain expert, up-to-date knowledge of the Shopify Plus platform, ecosystem, and best-in-class apps/integrations to guide platform strategy.
• Partner with third-party vendors to manage platform enhancements, integrations, and issue resolution.
• Oversee quality assurance testing for new functionality, website updates, and promotional launches.

Requirements

• 6-8+ years of progressive eCommerce experience, preferably within fashion, luxury, or consumer brands.
• Hands-on experience managing Shopify Plus Websites.
• Strong understanding of website operations, content management, and eCommerce best practices.
• Experience with Google Analytics, Shopify Analytics, and website reporting tools.
• Strong analytical, organizational, and project management skills.
• Excellent communication and cross-functional collaboration abilities.
• Experience leading and developing direct reports.
• Curiosity for emerging technologies, including AP, and a passion for leveraging innovation to enhance the digital customer experience.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)