Manager, Social Media

Responsibilities

• Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities
• Build and manage the global social media editorial calendar, coordinating with corporate, brand, R&D, HR, and regional teams
• Identify opportunities to amplify company milestones, data announcements, congresses, and corporate initiatives across social channels
• Own day-to-day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms)
• Create and oversee original content — copy, graphics, video, and short-form assets — that is on-brand, accessible, and audience-appropriate
• Partner with creative and agency resources to produce high-quality assets on deadline
• Support executive social presence, including content development and coaching for senior leaders
• Manage social listening, community moderation, and engagement in line with company policy and escalation protocols
• Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership
• Support issues and crisis response on social channels in partnership with the broader Communications team

Requirements

• 5–7 years of relevant social media experience, ideally including in-house corporate or agency work supporting large or global organizations. Biopharma, healthcare, or life sciences experience strongly preferred.
• Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences.
• Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail.
• Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred.
• Experience managing paid social campaigns and working with creative or media agencies.
• Highly collaborative, organized, and able to manage multiple priorities under tight deadlines.
• Sound judgment and discretion when handling sensitive or confidential topics.
• Education: Bachelor’s degree required in Communications, English, Journalism or related field.
• Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).

Benefits

• medical, dental and vision insurance
• 401k retirement savings plan
• flexible paid vacation