Manager, Public Relations at Agilysys | Alpharetta, GA

Agilysys

Manager, Public Relations

Alpharetta, GA (On-site)

Salary Not AvailableManager5+ years expFull time

Posted 4 months ago

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Job Summary

Lead external communications and PR for a hospitality-tech company, shaping stories with executives and agencies to position the brand as a trusted industry voice.

Own external communications and PR strategy across channels
Must-have: 5–7 years of PR/communications with executive-facing experience
Standout: Hospitality, SaaS, or B2B tech storytelling and leadership exposure

Job Description

Responsibilities

Own and execute the company’s external communications and PR strategy, partnering with internal stakeholders and external agencies
Shape compelling stories, angles, and points of view that position the company as a trusted industry voice
Proactively identify industry trends, market moments, and newsworthy narratives worth engaging
Actively manage agency performance, challenging direction and outcomes when coverage or results fall short
Partner closely with Product Marketing, Demand Generation, and Leadership to define and evolve the company’s story
Ensure consistent, aligned messaging across press, website, campaigns, launches, social media, and events
Translate complex business initiatives into clear, compelling narratives for external audiences
Help articulate the company’s role in shaping the future of hospitality technology (including emerging capabilities such as AI, where applicable)
Build and strengthen public profiles for senior leaders
Develop POVs, talking points, commentary, and briefing materials for media interviews, podcasts, panels, and speaking engagements

Requirements

Bachelor’s Degree in Related Field; 5–7 years of experience in public relations, communications, or media relations
Experience in hospitality, travel, SaaS, or B2B technology strongly preferred
Strong writing and editing skills with the ability to tailor messaging by audience
Experience working closely with executives and influencing without formal authority
Comfortable operating in a fast-paced, evolving environment with some ambiguity

Preferred

In-house communications experience at a scaling SaaS or technology company
Agency background supporting hospitality or B2B technology clients
Experience supporting narrative shifts, growth phases, or repositioning efforts
Exposure to emerging technology categories (e.g., AI, data platforms, automation)
Strong executive presence and confident decision-making style

Agilysys

3.5 Glassdoor

Agilysys delivers hospitality-focused technology that empowers properties to personalize guest experiences, streamline operations, and boost profitability. With solutions spanning POS, PMS, inventory, and analytics, Agilysys helps customers go beyond expectations through continuous innovation and a service-first culture rooted in long-term partnership.Agilysys operates across North America, Europe, Asia-Pacific, and India with corporate services located in Alpharetta, GA.

Founded in 1963

Alpharetta, Georgia, USA

2.7K employees (82 in marketing)

www.agilysys.com

66% recommend to a friend

80% CEO approval