Manager, Product and Technology Communications

Responsibilities

• Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise.
• Curate Influence: Identify and empower internal visionaries and pioneering leaders across the org. Manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
• Drive Outcome-Centric Storytelling: Lead the shift from feature-based external communications to outcome-based storytelling, producing the evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
• Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring complex concepts are simplified for the market without losing their technical authority or accuracy.

Requirements

• 7+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology, including experience supporting major category-shift narratives.
• Narrative Integrator: Proven ability to take disparate product lines — like Apps, Industries, AI Labs, and Agentforce — and weave them into a clear, compelling narrative.
• Agentic Fluency: Strong grasp of how autonomous agents change the user experience, with the ability to articulate the evolution.
• Collaborative Leader: Skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market-facing thought leaders.
• Technical Literacy: Comfortable talking shop with product and product marketing to understand the 4-layer architecture and translate that knowledge into clear prose.
• Execution Excellence: Thrives in high-stakes environments; known for high agency — taking ownership of the mission and delivering results with precision.
• Exceptional Judgment: Able to navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence-based storytelling.

Benefits

• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.